Motorola mg7550 User Guide - Page 6
For Comcast XFINITY Users Only, Troubleshooting Tips
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For Comcast XFINITY Users Only: If the activation page does not appear, please go to www.xfinity.com/internetsetup for more information and to activate your modem. Here is a list of phone numbers for some major cable service providers. (Note that this list is subject to change.) Comcast Time Warner Bright House Suddenlink Cable One Cox RCN 1 (855) 652-3446 1 (855) 704 4503 1 (888) 289-8988 1 (877) 794-2724 1 (877) 692 2253 1 (888) 556-1193 1 (866) 832-4726 Once your MG7550 is activated either online or by phone, your service provider will provision your MG7550 service. Typically this takes less than 5 minutes, but in some cases this may take 30 minutes or longer to complete. Try to browse the Web using a device connected via Ethernet or Wi-Fi to the MG7550. If browsing works, Congratulations! Your MG7550 is working. If your MG7550 is NOT working, see Troubleshooting Tips below.