Mr. Coffee BVMC-VMX38-DS User Manual - Page 11

TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION THE "BREW The appliance is NOW"/ON LIGHT unplugged. DOES NOT LIGHT UP There's a power outage. PLUG UNIT IN. WAIT FOR POWER TO BE RESTORED. THE COFFEE IS The appliance is PLUG UNIT IN. NOT BREWING unplugged. There's a power WAIT FOR POWER TO outage. BE RESTORED. The water CHECK THE WATER reservoir is empty. WINDOWS. The filter basket is not properly inserted. INSERT FILTER BASKET CORRECTLY. The decanter is not placed all the way on the warming plate. PLACE DECANTER CORRECTLY ON WARMING PLATE. THE COFFEEMAKER ONLY BREWS WATER There are no coffee grounds in the filter basket. ADD THE DESIRED AMOUNT OF COFFEE TO THE FILTER. 20 BVMC-VM Series_17ESM1.indd 21-22 PROBLEM THE COFFEEMAKER BREWS SLOWLY THE FILTER BASKET OVERFLOWS POSSIBLE CAUSE SOLUTION The coffeemaker needs cleaning. CLEAN COFFEEMAKER AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. The filter basket INSERT FILTER BASKET is not properly CORRECTLY. inserted. The decanter is not placed all the way on the warming plate. PLACE DECANTER CORRECTLY ON WARMING PLATE. The decanter lid is not on decanter. PLACE LID ON THE DECANTER. Too many coffee grounds were placed in the filter. REMOVE FILTER DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. The decanter was removed from the warming plate for more than 30 seconds. TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL.WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON THE WET WARMING PLATE OR IT MIGHT CRACK. 21 6/28/17 10:40