Mr. Coffee CG12 User Manual - Page 10
Problem, Possible Cause, Solution
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NOTE: Do not place thermal carafe in the dishwasher. TROUBLESHOOTING YOUR COFFEEMAKER. Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION THE ON LIGHT DOES NOT LIGHT UP The appliance is unplugged. There's a power outage. PLUG UNIT IN. WAIT FOR POWER TO BE RESTORED. THE COFFEE IS The appliance is NOT BREWING unplugged. PLUG UNIT IN. There's a power outage. WAIT FOR POWER TO BE RESTORED. The water reservoir CHECK THE WATER is empty. WINDOWS. The filter basket is not properly inserted. INSERT FILTER BASKET CORRECTLY. The decanter is not placed all the way in on the warming plate. PLACE DECANTER CORRECTLY ON WARMER PLATE. THE There are no coffee COFFEEMAKER grounds in the filter ONLY BREWS basket. WATER ADD THE DESIRED AMOUNT OF COFFEE. 18 BVMC-CG12CUP_12ESM1.indd 19-20 PROBLEM POSSIBLE CAUSE SOLUTION THE The coffeemaker CLEAN COFFEEMAKER AS COFFEEMAKER needs cleaning. DESCRIBED IN "CLEANING BREWS AND MAINTAINING" SLOWLY SECTION. THE FILTER BASKET OVERFLOWS The filter basket INSERT FILTER BASKET is not properly CORRECTLY. inserted. The decanter is not placed all the way in on the warming plate. PLACE DECANTER CORRECTLY ON WARMING PLATE. The decanter lid is not on decanter. PLACE LID ON THE DECANTER. Too many coffee grounds were placed in the filter. REMOVE FILTER, DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. The decanter TURN OFF AND UNPLUG was removed THE UNIT. ALLOW TO from the COOL. WIPE UP THE warming plate SPILL. DO NOT SET HOT for more than 30 DECANTER BACK ON THE seconds. WET WARMING PLATE OR IT MIGHT CRACK. THE COFFEE IS There's a power WAIT FOR POWER TO BE NOT HOT outage. RESTORED. 19 10/18/12 2:13 PM