NEC 900 User Guide - Page 103

Verify that the MobilePro PC Connection, When using a PC Card - lamp

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Problem Troubleshooting Resolution A low battery message appears. Recharge the main battery (see "Connecting the AC Adapter" in Chapter 1). When using a PC Card, such as a modem, the unit powers off. Connect the AC adapter to the unit when using PC cards that require large amounts of energy. The AC adapter doesn't work. The keyboard doesn't respond. The USB port doesn't work. Make sure that the main battery is installed (see "Installing the Main Battery" in Chapter 1). Check that the AC adapter connections are secure. Verify that the AC outlet being used is working. Do this by plugging in another electric device, such as a lamp. Check that the battery lock is in the locked position (see "Installing the Main Battery" in Chapter 1). Reset the unit (see "Resetting the MobilePro" in Chapter 4). If you have installed handwriting recognition software, be sure that you have not set the "disable keyboard" parameter in that software. Check that you installed the USB driver from the Application and Driver CD (see "Loading USB Files" in Chapter 1). Verify that the MobilePro PC Connection setting is set to "USB Connection" (see "Connecting to Your PC via USB Cable" in Chapter 1). Troubleshooting A-3

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Troubleshooting
A-3
Troubleshooting
Problem
Resolution
A low battery message
appears.
Recharge the main battery (see
“Connecting the AC Adapter” in
Chapter 1).
When using a PC Card,
such as a modem, the
unit powers off.
Connect the AC adapter to the unit when
using PC cards that require large
amounts of energy.
The AC adapter doesn’t
work.
Make sure that the main battery is
installed (see “Installing the Main
Battery” in Chapter 1).
Check that the AC adapter connections
are secure.
Verify that the AC outlet being used is
working. Do this by plugging in another
electric device, such as a lamp.
Check that the battery lock is in the
locked position (see “Installing the Main
Battery” in Chapter 1).
The keyboard doesn’t
respond.
Reset the unit (see “Resetting the
MobilePro” in Chapter 4).
If you have installed handwriting
recognition software, be sure that you
have not set the “disable keyboard”
parameter in that software.
The USB port doesn’t
work.
Check that you installed the USB driver
from the Application and Driver CD (see
“Loading USB Files” in Chapter 1).
Verify that the MobilePro PC Connection
setting is set to “USB Connection” (see
“Connecting to Your PC via USB Cable”
in Chapter 1).