Netgear CG814M Hardware Manual - Page 40

Testing the Path from Your PC to a Remote Device, Local Link LEDs Not On, A-2 - driver

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Hardware Manual for the Model CG814WG Wireless Cable Modem Gateway ping 192.168.0.1 3. Click on OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - Make sure the LAN port LED is on. If the LED is off, follow the instructions in "Local Link LEDs Not On" on page A-2. - Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and gateway. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. - Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your PC to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 where is the IP address of a remote device such as your ISP's DNS server. If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: A-4 Troubleshooting

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Hardware Manual for the Model CG814WG Wireless Cable Modem Gateway
A-4
Troubleshooting
ping 192.168.0.1
3.
Click on OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
—
Make sure the LAN port LED is on. If the LED is off, follow the instructions in
“Local Link LEDs Not On
” on
page A-2
.
—
Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and gateway.
•
Wrong network configuration
—
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your PC or workstation.
—
Verify that the IP address for your gateway and your workstation are correct and that
the addresses are on the same subnet.
Testing the Path from Your PC to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a remote device.
From the Windows run menu, type:
PING -n 10
<
IP address
>
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies: