Home » Netgear Manuals » Bridges & Routers » Netgear CM400 » Manual Viewer

Netgear CM400 User Manual - Page 21

Troubleshooting

Add to My Manuals
Save this manual to your list of manuals

Page 21 highlights

3. Troubleshooting 3 This chapter provides information about troubleshooting your cable modem. The chapter includes the following sections: • Use LEDs to Troubleshoot • Cannot Log In to the Cable Modem • Troubleshoot the Cable Internet Connection Note: NETGEAR provides helpful articles and documentation at support.netgear.com. 21

Section	Page
CM400 High Speed Cable Modem	1
Contents	3
1. Hardware and Internet Setup	4
Unpack Your Cable Modem	5
Front Panel	5
Back Panel	6
Product Label	7
Attach the Feet	7
Cable Your Cable Modem	8
Contact Your Cable Internet Provider and Set Up Internet Service	9
2. Manage and Monitor	11
Log In to the Cable Modem	12
Specify the Cable Connection Starting Frequency	12
View Cable Modem Initialization	13
View Cable Modem Status	14
View and CLear Event Logs	15
Change the admin Password	16
Reboot the Cable Modem	17
Reset the Cable Modem to Factory Default Settings	18
Use the Reset Button on the Back Panel	18
Use the Factory Reset Software Button	19
3. Troubleshooting	21
Use LEDs to Troubleshoot	22
Cannot Log In to the Cable Modem	22
Troubleshoot the Cable Internet Connection	23