Netgear EX6200 User Manual - Page 118

You Cannot Connect to the Extender, Question, Answer, User name, Password

Get Netgear EX6200 PDF manuals and user guides View all Netgear EX6200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 118 highlights

AC1200 WiFi Range Extender Table 3. Binary Numbers to hexadecimal values Binary numbers Hexadecimal values 1011 B 1100 C 1101 D 1110 E 1111 F d. Replace the first two hexadecimal values in the old MAC 1 address with the new value you converted and add the new MAC 1 address to your router's MAC filter table. For example, if your old MAC 1 address was C4:04:15:5F:20:AD, your new MAC 1 address is C6:04:15:5F:20:AD. 11. Enable the router's MAC filter, wireless access control, or ACL. 7. Question. My router security is WEP, and I entered the wrong passphrase or security key on the extender. I cannot access the extender anymore. What can I do? Answer. The extender cannot detect whether the WEP passphrase is correct. If you entered the wrong passphrase, your WiFi device cannot get the IP address from the extender. You must reset the extender to the factory defaults to get the IP address back. 8. Question. Is seamless roaming supported? During a VoIP call, when I move to a different location, the call is dropped. What should I do? Answer. No, the extender does not support seamless roaming. You might notice performance issues if your WiFi device (laptop, smartphone, or tablet) connects to a different WiFi network. For example, you might connect to the extender WiFi network, begin a call, and then move to the location of your existing WiFi network. Your WiFi device automatically connects to the network in your current location, which takes a few seconds and might cause your call to be dropped. To prevent this situation, decide which WiFi network you want to use for your VoIP call, and stay within the range of that network. You Cannot Connect to the Extender If you have trouble connecting to the extender, determine what prevents you from connecting: • Make sure that you use the correct user name and password to log in: - User name. admin - Password. password • If your browser displays an error page, include http:// in the address field of your browser by typing http://www.mywifiext.net. FAQs and Troubleshooting 118

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
FAQs and Troubleshooting
118
AC1200 WiFi Range Extender
d.
Replace the first two hexadecimal values in the old MAC 1 address with the new
value you converted and add the new MAC 1 address to your router’s MAC filter
table.
For example, if your old MAC 1 address was C4:04:15:5F:20:AD, your new MAC
1 address is C6:04:15:5F:20:AD.
11.
Enable the router’s MAC filter, wireless access control, or ACL.
7.
Question
. My router security is WEP, and I entered the wrong passphrase or security key
on the extender. I cannot access the extender anymore. What can I do?
Answer
. The extender cannot detect whether the WEP passphrase is correct. If you
entered the wrong passphrase, your WiFi device cannot get the IP address from the
extender. You must reset the extender to the factory defaults to get the IP address back.
8.
Question
. Is seamless roaming supported? During a VoIP call, when I move to a different
location, the call is dropped. What should I do?
Answer
. No, the extender does not support seamless roaming. You might notice
performance issues if your WiFi device (laptop, smartphone, or tablet) connects to a
different WiFi network. For example, you might connect to the extender WiFi network,
begin a call, and then move to the location of your existing WiFi network. Your WiFi
device automatically connects to the network in your current location, which takes a few
seconds and might cause your call to be dropped. To prevent this situation, decide which
WiFi network you want to use for your VoIP call, and stay within the range of that network.
You Cannot Connect to the Extender
If you have trouble connecting to the extender, determine what prevents you from
connecting:
•
Make sure that you use the correct user name and password to log in:
-
User name
. admin
-
Password
. password
•
If your browser displays an error page, include
http://
in the address field of your browser
by typing
.
1011
B
1100
C
1101
D
1110
E
1111
F
Table 3.
Binary Numbers to hexadecimal values
Binary numbers
Hexadecimal values