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Netgear MBR1515 User Manual - Page 84

Troubleshooting

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8. Troubleshooting 8 This chapter gives information about troubleshooting your router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to Basic Functioning on page 85. • Have I connected the router correctly? Go to Basic Functioning on page 85. • I cannot access the router's configuration with my browser. Go to Troubleshoot Access to the Router Main Menu on page 87. • I have configured the router but I cannot access the Internet. Go to Troubleshoot the ISP Connection on page 88. • I have configured the router but I cannot access my local network. Go to Troubleshoot a TCP/IP Network Using the Ping Utility on page 89. • How do I set daylight saving time? Go to Problems with Date and Time on page 91. • I want to clear the configuration and start over again. Go to Restore the Default Configuration and Password on page 91. 84

Section	Page
LTE Broadband 11n Wireless Router MBR1515	1
Contents	3
1. Hardware Setup	6
Hardware Features	7
Router Front Panel	7
Router Back Panel	9
Router Label	10
Insert the SIM Card	11
Position Your Router	11
2. Getting Started with NETGEAR genie	13
Router Setup	14
Use Standard TCP/IP Properties for DHCP	14
Wireless Devices and Security Settings	14
Types of Logins and Access	14
NETGEAR genie Setup	14
Use the NETGEAR genie	15
Router Dashboard (BASIC Home Screen)	16
Add Wireless Devices or Computers to Your Network	17
Manual Method	17
Wi-Fi Protected Setup (WPS) Method	17
3. NETGEAR genie BASIC Settings	18
Internet Setup	19
Internet Setup Screen Fields	19
Wireless Settings	21
Wireless Settings Screen Fields	22
Change WPA Security Option and Passphrase	23
Attached Devices	23
Parental Controls	24
4. NETGEAR genie ADVANCED Home	27
WPS Wizard	28
Setup Menu	29
Broadband Settings	30
Mobile Broadband Settings	30
WAN Setup	32
Default DMZ Server	33
Change the MTU Size	33
LAN Setup	35
LAN Setup Screen Settings	36
Use the Router as a DHCP Server	36
Address Reservation	37
Quality of Service Setup	38
5. Security	43
Keyword Blocking of HTTP Traffic	44
Block Services (Port Filtering)	45
Schedule Blocking	47
Security Event Email Notifications	48
6. Administration	49
Router Status	50
Logs	54
Backup Settings	54
Back Up Settings	55
Restore Configuration Settings	55
Erase	55
Set Password	56
Password Recovery	56
Diagnostics	57
Router Upgrade	58
Module Upgrade	59
7. Advanced Settings	61
SIM Settings	62
Wireless Settings	63
Wireless Repeating	65
Wireless Repeating Function	66
Set Up the Base Station	67
Set Up a Repeater Unit	67
Port Forwarding and Port Triggering	68
Remote Computer Access Basics	68
Port Triggering to Open Incoming Ports	70
Port Forwarding to Permit External Host Communications	71
How Port Forwarding Differs from Port Triggering	72
Set Up Port Forwarding to Local Servers	72
Set Up Port Triggering	74
Dynamic DNS	76
Static Routes	77
Remote Management	79
Universal Plug and Play	81
Traffic Meter	82
8. Troubleshooting	84
Basic Functioning	85
Troubleshoot Access to the Router Main Menu	87
Troubleshoot the ISP Connection	88
Connect to the Internet	88
Troubleshoot Internet Browsing	89
Troubleshoot a TCP/IP Network Using the Ping Utility	89
Test the LAN Path to Your Router	89
Test the Path from Your Computer to a Remote Device	90
Problems with Date and Time	91
Restore the Default Configuration and Password	91
A. Supplemental Information	92
Factory Default Settings	93
Technical Specifications	95
B. Wall-Mounting	96
C. Notification of Compliance	99