Netgear PS101v1 PS101v2 Installation Guide - Page 11

Troubleshooting

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Troubleshooting The LINK light is not lit The print server has no power. • Make sure the power adapter is properly connected to the print server. • Make sure the power adapter is properly connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure you are using the correct NETGEAR power adapter supplied with your print server. The printer is not on or there is a connection problem. • Make sure the printer is turned on. • Make sure the connector is securely plugged in at the print server and the printer. There is a network hardware connection problem. • Make sure the connectors are securely plugged in at the print server and the network device (hub, switch, or router). • Make sure the network device is turned on. • Be sure the correct cable is used. In most instances, use a Category 3 (or higher) Ethernet patch cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you may use a cross-over cable. The ALERT light is lit. • Turn the printer off and unplug the print server's power adapter. Turn the printer on and then plug in the print server's power adapter. • Contact NETGEAR if this doesn't solve the problem. 9

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Troubleshooting
The LINK light is not lit
The print server has no power.
•
Make sure the power adapter is properly connected to the print server.
•
Make sure the power adapter is properly connected to a functioning power outlet. If it is
in a power strip, make sure the power strip is turned on. If it is plugged directly into the
wall, verify that it is not a switched outlet.
•
Make sure you are using the correct NETGEAR power adapter supplied with your
print server.
The printer is not on or there is a connection problem.
•
Make sure the printer is turned on.
•
Make sure the connector is securely plugged in at the print server and the printer.
There is a network hardware connection problem.
•
Make sure the connectors are securely plugged in at the print server and the network
device (hub, switch, or router).
•
Make sure the network device is turned on.
•
Be sure the correct cable is used. In most instances, use a Category 3 (or higher) Ethernet
patch cable. If the network device has Auto Uplink
™
(MDI/MDIX) ports, you may use a
cross-over cable.
The ALERT light is lit.
•
Turn the printer off and unplug the print server’s power adapter. Turn the printer on and
then plug in the print server’s power adapter.
•
Contact NETGEAR if this doesn’t solve the problem.
9