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Netgear WAX610 User Manual - Page 11

Introduction

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1 Introduction This manual is for the following NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point models: • WAX610: NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point for indoor use. • WAX610Y: NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point for outdoor use. Models WAX610 and WAX610Y, in this manual referred to as the access point, support IEEE 802.11ax, four (2+2) streams of WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined throughput of 1800 Mbps (600 Mbps at 2.4 GHz and 1200 Mbps at 5 GHz). The access point functions as a Power over Ethernet plus (PoE+) powered device (PD) in an existing network connected to a PoE+ switch. Model WAX610 supports an optional power adapter for connection to a regular switch. The PoE+ Ethernet port supports a high speed up to 2.5 Gbps. This chapter contains the following sections: • About the local browser user interface and NETGEAR Insight • Additional documentation Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/. Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update the firmware. Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network we mean an individual SSID or VAP. 11

Section	Page
Contents	5
1. Introduction	11
About the local browser user interface and NETGEAR Insight	12
Additional documentation	12
2. Hardware Overview Indoor Model WAX610	13
Unpack indoor model WAX610	14
Top panel with LEDs, indoor model WAX610	14
Hardware interfaces indoor model WAX610	17
Product label indoor model WAX610	18
Safety instructions and warnings for an indoor access point	19
3. Hardware Overview Outdoor Model WAX610Y	21
Unpack model outdoor model WAX610Y	22
Side panel with LEDs, outdoor model WAX610Y	22
Hardware interfaces outdoor model WAX610Y	24
Product label outdoor model WAX610Y	25
Safety instructions and warnings for an outdoor access point	26
4. Install the Access Point in Your Network and Access It for Initial Configuration	28
Position your access point for best performance	29
Set up and connect the access point to your network	30
Set up and connect indoor model WAX610 to your network	30
Set up and connect outdoor model WAX610Y to your network	31
Connect to the access point for initial configuration	33
Connect over the Internet using the NETGEAR Insight Cloud Portal	34
Connect over WiFi using the NETGEAR Insight app	35
Connect over WiFi to the local browser UI for initial configuration	38
Connect over the LAN to the local browser UI for initial configuration	43
Configure indoor model WAX610 offline using a directly connected computer	48
Log in to the access point after initial setup	54
What to do if you get a browser security warning	55
5. Install the Access Point in an Insight Instant Mesh WiFi Network	57
What are a root and a node?	58
What is an Insight Instant Mesh WiFi network?	59
Requirements for placing a node in a mesh WiFi network	60
Access the NETGEAR Insight Cloud Portal to set up or manage an Insight Instant Mesh WiFi network	61
Connect the access point as a node to a root using the Cloud Portal	62
Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network	65
Connect the access point as a node to a root using the Insight app	66
6. Manage the Basic WiFi Features for a WiFi network	71
Set up an open or secure WiFi network	72
View or change the settings of a WiFi network	81
Remove a WiFi network	82
Hide or broadcast the SSID for a WiFi network	83
Change the VLAN ID for a WiFi network	84
Change the authentication and encryption for a WiFi network	85
Enable or disable PMF for a WiFi network	89
Set up Multi PSK for a WiFi network	90
Disable or enable a WiFi network or set up a WiFi activity schedule	93
Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management	95
7. Manage the Basic Radio Features	97
Manage the basic WiFi settings for the radios	98
Turn a radio on or off	101
Change the WiFi mode for a radio	102
Change the channel width for a radio	103
Change the guard interval for a radio	105
Change the output power for a radio	106
Change the channel for a radio	107
Manage Quality of Service for a WiFi radio	108
8. Set Up and Manage a Captive Portal	111
Set up a click-through captive portal for a WiFi network	112
Set up an external captive portal for a WiFi network	115
Register and configure Facebook Wi-Fi for the access point	118
Set up a Facebook Wi-Fi captive portal for a WiFi network	120
Unregister the access point from Facebook Wi-Fi	121
9. Manage Access and Security	123
Block specific URLs and keywords for Internet access	124
Manage user accounts	126
Add a user account	126
Change the time-out period for a user session	127
Change the settings for a user account	128
Remove a user account	129
Manage local MAC access control lists	130
Manually set up a MAC access control List	131
Import an existing MAC access control list	134
Manage neighbor AP detection	137
Enable neighbor access point detection and move access points to the Known AP List	138
Import an existing neighbor access point list in the Known AP List	140
Set up RADIUS servers	143
Enable L2 security	145
10. Manage the Local Area Network and IP Settings	147
Disable the DHCP client and specify a fixed IP address	148
Enable the DHCP client	149
Set the 802.1Q VLAN and management VLAN	151
Set an existing domain name	153
Enable or disable Spanning Tree Protocol	154
Enable or disable the network integrity check function	155
Enable or disable IGMP snooping	156
Enable or disable Ethernet LLDP	157
Enable or disable UPnP	158
Manage the multicast DNS gateway	159
Enable the multicast DNS gateway and add a policy	160
Change or remove a multicast DNS policy	161
11. Manage and Maintain the Access Point	163
Change the management mode to NETGEAR Insight or Web-browser	164
Change the country or region of operation	166
Change the admin user account password	167
Change the system name	168
Specify a custom NTP server	169
Set the time zone	170
Manage the syslog settings	171
Manage the firmware of the access point	172
Let the access point check for new firmware and update the firmware	173
Manually download firmware and update the access point	174
Revert to the backup firmware	176
Use an SFTP server to update the access point	177
Manage the configuration file of the access point	179
Back up the access point configuration	179
Restore the access point configuration	180
Reboot the access point from the local browser UI	182
Schedule the access point to reboot	183
Return the access point to its factory default settings	184
Use the Reset button to reset indoor model WAX610	184
Use the Reset button to reset outdoor model WAX610Y	185
Use the local browser UI to reset the access point	186
Enable SNMP and manage the SNMP settings	188
Manage the LEDs	189
Manage the Energy Efficiency Mode	190
12. Monitor the Access Point and the Network	193
Display the access point Internet, IP, and system settings	194
Display the WiFi radio settings	197
Display unknown and known neighbor access points	200
Display client distribution, connected clients, and client trends	202
View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization	205
View or download tracked URLs	207
View, save, download, or clear the logs	209
View a WiFi bridge connection	211
View alarms and notifications	212
13. Manage the Advanced WiFi Features for a WiFi network	214
Set NAT mode or Bridge mode for addressing and traffic	215
Enable or disable client isolation for a WiFi network	216
Enable or disable URL tracking for a WiFi network	218
Change the format of the DHCP offer messages in a WiFi network	220
Select a MAC ACL for a WiFi network	221
Set bandwidth rate limits for a WiFi network	223
Configure advanced rate selection for a WiFi network	224
14. Set up a WiFi Bridge	229
WiFi base station, WiFi repeater, and WiFi bridge requirements	230
Set up a WiFi bridge between access points	231
15. Manage the Advanced Radio Features	235
Manage the advanced WiFi settings for the radios	236
Manage the maximum number of clients for a radio	239
Manage the broadcast and multicast settings for a radio	240
Manage load balancing for the radios	242
Manage sticky clients	244
Manage the ARP proxy	246
Manage the amount of broadcast traffic	247
16. Diagnostics and Troubleshooting	249
Perform a ping test	250
Capture WiFi and Ethernet packets	251
Check the Internet speed	254
Quick tips for WiFi troubleshooting	255
Troubleshoot with the LEDs	256
Power/Cloud LED remains off	257
Power/Cloud LED remains solid amber	257
Power/Cloud LED is blinking amber slowly, continuously	258
The access point functions as a PoE PD and the Power/Cloud LED remains solid amber	258
Power/Cloud LED does not light blue in the NETGEAR Insight management mode	259
Power/Cloud LED does not stop blinking amber, green, and blue	260
2.4G or 5G WLAN LED is off	260
The node and root cannot connect	261
Troubleshoot WiFi connectivity for a WiFi client device	262
Troubleshoot Internet browsing	263
You cannot log in to the access point over a LAN connection	264
Changes are not saved	265
You enter the wrong password and can no longer log in to the access point	265
Troubleshoot your network using the ping utility	266
Test the LAN path to your access point	266
Test the path from your computer to a remote device	267
A. Factory Default Settings and Technical Specifications	268
Factory default settings	269
Technical specifications indoor model WAX610	273
Technical specifications outdoor model WAX610Y	275
B. Mount Indoor Model WAX610 to a Wall or Ceiling	277
Mount indoor model WAX610 to a wall	278
Mount indoor model WAX610 to a solid ceiling	280
Mount indoor model WAX610 to a T-bar	282
C. Mount Outdoor Model WAX610Y to a Wall or Pole	285
Mount outdoor model WAX610Y to a wall	286