Netgear WNDR3300 Reference Manual - Page 109

The Power light is not on or is blinking., The lights never turn off. - power supply

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NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual a. The Power light is solidly on. b. The Internet light is on. c. A numbered Ethernet port light is on for any local port that is connected to a computer. This indicates that a link has been established to the connected device. If any of the above conditions does not occur, see the appropriate following section. The Power light is not on or is blinking. If the Power and other lights are off when your router is turned on: • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the 12V DC 1A power adapter that NETGEAR supplied for this product. • If the Power light alternately blinks green and amber every second, the router software is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. For recovery instructions, contact Technical Support at www.netgear.com/support. If the error persists, you have a hardware problem and should contact Technical Support at www.netgear.com/support. The lights never turn off. When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router. If all lights are still on 1 minute after power up: • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults as explained in "Restoring the Default Configuration and Password" on page 7-13. If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. The Internet or Ethernet port lights are not on. If either the Ethernet port lights or the Internet light does not light when the Ethernet connection is made, check the following: Troubleshooting 7-3 v1.0, January 2008

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NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
Troubleshooting
7-3
v1.0, January 2008
a.
The Power light is solidly on.
b.
The Internet light is on.
c.
A numbered Ethernet port light is on for any local port that is connected to a computer.
This indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the appropriate following section.
The Power light is not on or is blinking.
If the Power and other lights are off when your router is turned on:
•
Make sure that the power cord is properly connected to your router and that the power adapter
is properly connected to a functioning power outlet.
•
Check that you are using the 12V DC 1A power adapter that NETGEAR supplied for this
product.
•
If the Power light alternately blinks green and amber every second, the router software is
corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a
problem with the firmware. For recovery instructions, contact Technical Support at
www.netgear.com/support
.
If the error persists, you have a hardware problem and should contact Technical Support at
www.netgear.com/support
.
The lights never turn off.
When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on 1 minute after power up:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults as explained in
“Restoring the Default
Configuration and Password” on page 7-13
.
If the error persists, you might have a hardware problem and should contact Technical Support at
www.netgear.com/support
.
The Internet or Ethernet port lights are not on.
If either the Ethernet port lights or the Internet light does not light when the Ethernet connection is
made, check the following: