Nokia 6385 Nokia 6385 User Guide in English - Page 17

Have the phone or accessory available 2 Whether you're calling about your phone or an accessory, have the equipment available when you call. A Nokia representative may asks a specific question about your phone or accessory, so please have the device available for quick reference. • REGISTER YOUR PHONE Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you should need to call the Nokia call center or have your phone repaired. • E-NEWSLETTERS When you register your phone, you can sign up for Nokia's e-newsletter Nokia Connections if you would like. You will receive tips and tricks on using your phone, accessory information, and special offers. • CONTACT YOUR SERVICE PROVIDER Some service providers have pre-programmed their customer support number into the phone. Pressing and holding the key (or the key that your service provider instructs you to use) for two seconds will automatically dial their customer support number. This feature can be helpful if you're having difficulties dialing a number, especially when traveling outside your home area. If your service provider determines that the problem is Nokia-related, the provider's representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Interaction Centre (Canada). Note: This one-key feature may not be available on all systems. Contact your service provider for availability. [ 11 ]