NordicTrack Walkfit 4000 Owners Manual - Page 18

Customer, Information

Page 18 highlights

Customer Information RETURN PRIVILEGE POLICY There is a 30-day limited in-home trial period for NordicTrack's WalkFit" exerciser. Please note that misuse, abuse or the commercial use of an in-home WalkFit will void the 30-day in-home trial and return privilege policy. Should you decide to return any product, call our Customer Satisfaction Department to receive authorization and repacking instructions. YOU MUST NOTIFY OUR CUSTOMER SATISFACTION DEPARTMENT BEFORE RETURNING ANY PRODUCT(S) BY CALLING 1-800-553-6308. Once the NordicTrack Customer Satisfaction Department has been notified, ship the product(s) prepaid and insured within the 30-day period. Upon receipt of the machine at NordicTrack, we will refund the full purchase price and the initial shipping charges; return shipping charges are the responsibility of the customer. IT IS THE CUSTOMER'S RESPONSIBILITY TO REPACK THE MACHINE ACCORDING TO THE INSTRUCTIONS. ANY DAMAGE RESULTING FROM IMPROPER PACKING WILL BE THE RESPONSIBILITY OF THE CUSTOMER. CUSTOMER SATISFACTION DEPARTMENT Monday - Friday 7 AM to 8 PM Saturday 8 AM to 4:30 PM Central time 1-800-553-6308 NORDICTRACK'S WALKFIT TWO-YEAR LIMITED WARRANTY NordicTrack, Inc., will for two years from date of purchase of NordicTrack's WalkFit" aerobic exerciser and accessories, repair or replace at its factory any part which may prove to be defective in materials or workmanship. (Electronics and other items purchased separately through NordicTrack, Inc., carry their own warranty/service periods.) Please note that commercial use of the WalkFit will void the warranty coverage. This warranty does not cover damage resulting from mishandling in transit if within the customer's control, customer-made alterations, vandalism, misuse, abuse, lack of reasonable care or normal wear on items such as those having finished or painted surfaces or the foam handgrips. To obtain service under this warranty, call our Customer Satisfaction Department at 1-800-553-6308. All shipping costs to return NordicTrack's WalkFit and accessories are the responsibility of the purchaser; C.O.D. shipment will not be accepted. No implied warranty of merchantability or fitness for a particular purpose shall extend beyond two years from the date of purchase. The liability of NordicTrack, Inc., under any such implied warranty and under this limited warranty shall be limited to the repair for any incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights which vary from state to state. 17

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Customer
Information
RETURN
PRIVILEGE
POLICY
There
is
a
30
-day
limited
in
-home
trial
period
for
NordicTrack's
WalkFit"
exerciser.
Please
note
that
misuse,
abuse
or
the
commercial
use
of
an
in
-home
WalkFit
will
void
the
30
-day
in
-home
trial
and
return
privilege
policy.
Should
you
decide
to
return
any
product,
call
our
Customer
Satisfaction
Department
to
receive
authorization
and
repacking
instructions.
YOU
MUST
NOTIFY
OUR
CUSTOMER
SATISFACTION
DEPARTMENT
BEFORE
RETURNING
ANY
PRODUCT(S)
BY
CALLING
1-800-553-6308.
Once
the
NordicTrack
Customer
Satisfaction
Department
has
been
notified,
ship
the
product(s)
prepaid
and
insured
within
the
30
-day
period.
Upon
receipt
of
the
machine
at
NordicTrack,
we
will
refund
the
full
purchase
price
and
the
initial
ship-
ping
charges;
return
shipping
charges
are
the
responsibility
of
the
customer.
IT
IS
THE
CUSTOMER'S
RESPONSIBILITY
TO
REPACK
THE
MACHINE
ACCORDING
TO
THE
INSTRUCTIONS.
ANY
DAMAGE
RESULTING
FROM
IMPROPER
PACKING
WILL
BE
THE
RESPONSIBILITY
OF
THE
CUSTOMER.
CUSTOMER
SATISFACTION
DEPARTMENT
Monday
Friday
7
AM
to
8
PM
Saturday
8
AM
to
4:30
PM
Central
time
1-800-553-6308
NORDICTRACK'S
WALKFIT
TWO-YEAR
LIMITED
WARRANTY
NordicTrack,
Inc.,
will
for
two
years
from
date
of
purchase
of
NordicTrack's
WalkFit"
aerobic
exerciser
and
accessories,
repair
or
replace
at
its
factory
any
part
which
may
prove
to
be
defective
in
materials
or
workmanship.
(Electronics
and
other
items
purchased
separately
through
NordicTrack,
Inc.,
carry
their
own
warranty/service
periods.)
Please
note
that
commercial
use
of
the
WalkFit
will
void
the
warranty
coverage.
This
warranty
does
not
cover
damage
resulting
from
mishandling
in
tran-
sit
if
within
the
customer's
control,
customer
-made
alterations,
vandalism,
misuse,
abuse,
lack
of
reasonable
care
or
normal
wear
on
items
such
as
those
having
finished
or
painted
surfaces
or
the
foam
handgrips.
To
obtain
service
under
this
warranty,
call
our
Customer
Satisfaction
Department
at
1-800-553-6308.
All
shipping
costs
to
return
NordicTrack's
WalkFit
and
accessories
are
the
responsibility
of
the
purchaser;
C.O.D.
shipment
will
not
be
accepted.
No
implied
warranty
of
merchantability
or
fitness
for
a
particular
purpose
shall
extend
beyond
two
years
from
the
date
of
purchase.
The
liability
of
NordicTrack,
Inc.,
under
any
such
implied
warranty
and
under
this
limited
warranty
shall
be
limited
to
the
repair
for
any
incidental
or
consequential
damages.
Some
states
do
not
allow
limitations
on
how
long
an
implied
war-
ranty
lasts
or
the
exclusions
or
limitations
of
incidental
or
consequential
damages,
so
the
above
limitations
or
exclusions
may
not
apply
to
you.
This
warranty
gives
you
specific
rights,
and
you
may
also
have
other
rights
which
vary
from
state
to
state.
17