Oki 62427202 User Manual - Page 92

Symptom, Problem, Solution

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SYMPTOM Fuzzy print. Distorted print. Faded print. Smeared or blotched print. Printed page is light/blurred. Bold characters and dark lines are smeared. Print is darker than usual. Pages curl excessively. PROBLEM SOLUTION LED array is dirty. Paper path, lamp assembly, or fusing unit problem. Toner cartridge is not correctly installed. Toner low. Dirty rollers; toner dropped inside printer or image drum problem. Is toner low? Is paper meant for laser printers? LED array is dirty. Toner is low. Clean LED array. Generate cleaning page. Contact service. Install toner cartridge correctly. Replace toner cartridge. Replace image drum and toner. Contact service. Replace toner cartridge. Use recommended paper. Clean LED array. Install new toner cartridge. Darkness setting is too high. Printing on wrong side of paper. Moisture in paper. Improper storage. High humidity. Change darkness setting. Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. Recommended operating humidity: 20-80% B4400/B4600 User's Guide - Troubleshooting > 92

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B4400/B4600 User’s Guide – Troubleshooting > 92
Fuzzy print.
LED array is dirty.
Clean LED array.
Distorted print.
Paper path, lamp
assembly, or fusing
unit problem.
Generate cleaning page.
Contact service.
Faded print.
Toner cartridge is
not correctly
installed.
Toner low.
Install toner cartridge correctly.
Replace toner cartridge.
Smeared or
blotched print.
Dirty rollers; toner
dropped inside
printer or image
drum problem.
Replace image drum and toner.
Contact service.
Printed page is
light/blurred.
Is toner low?
Replace toner cartridge.
Is paper meant for
laser printers?
Use recommended paper.
LED array is dirty.
Clean LED array.
Bold characters
and dark lines
are smeared.
Toner is low.
Install new toner cartridge.
Print is darker
than usual.
Darkness setting is
too high.
Change darkness setting.
Pages curl
excessively.
Printing on wrong
side of paper.
Turn paper over in tray. (Note
arrow on paper package). Install
paper print side down in tray.
Moisture in paper.
Improper storage.
Avoid storing paper in areas of
excessive temperature and
humidity. Store paper in protective
wrapping.
High humidity.
Recommended operating humidity:
20-80%
SYMPTOM
PROBLEM
SOLUTION