Oki 62427202 User Manual - Page 93

Oftware, Problems, Ardware

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SOFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM Printing is garbled. Printer's output is below rated speed. Size of top margin increases with each page printed. PROBLEM SOLUTION Incorrect driver is installed. Much of the printing delays will be caused by your application. Sometimes purely text documents will print slowly depending on the selected fonts and how they are transferred to the printer. Creeping text. Number of lines per page in software is not equal to number of lines per page of printer. Install an appropriate driver. For maximum speed, use text in your document and use a printer resident font. Many software packages assume 66 lines per page, but your printer's default is 64. Adjust software accordingly, or set LINES Per PAGE in the soft control panel to equal lines per page in your software. HARDWARE PROBLEMS SYMPTOM PROBLEM SOLUTION Graphic image prints partly on one page, partly on the next. When you try to print nothing happens, but printer indicates it is ready to receive data. Garbage prints. Insufficient printer memory for this image at this resolution. Configuration error. Incorrect cable configuration. Also, see Software Problems. Change the resolution, reduce the image size, or install more memory in your printer. Check cable connection. If more than one printer is available, make sure your printer has been selected. Check cable configuration, continuity, and length. B4400/B4600 User's Guide - Troubleshooting > 93

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B4400/B4600 User’s Guide – Troubleshooting > 93
S
OFTWARE
PROBLEMS
Your software (operating environment, applications and printer
drivers) controls the printing process. Make sure you have
selected the right driver for use with your printer. See your
software documentation for more information.
H
ARDWARE
PROBLEMS
SYMPTOM
PROBLEM
SOLUTION
Printing is
garbled.
Incorrect driver is
installed.
Install an appropriate driver.
Printer’s output
is below rated
speed.
Much of the
printing delays will
be caused by your
application.
Sometimes purely
text documents will
print slowly
depending on the
selected fonts and
how they are
transferred to the
printer.
For maximum speed, use text in
your document and use a printer
resident font.
Size of top
margin
increases with
each page
printed.
Creeping text.
Number of lines per
page in software is
not equal to
number of lines per
page of printer.
Many software packages assume
66 lines per page, but your
printer’s default is 64. Adjust
software accordingly, or set LINES
Per PAGE in the soft control panel
to equal lines per page in your
software.
SYMPTOM
PROBLEM
SOLUTION
Graphic image
prints partly on
one page, partly
on the next.
Insufficient printer
memory for this
image at this
resolution.
Change the resolution, reduce the
image size, or install more memory
in your printer.
When you try to
print nothing
happens, but
printer indicates
it is ready to
receive data.
Configuration error.
Check cable connection. If more
than one printer is available, make
sure your printer has been
selected.
Garbage prints.
Incorrect cable
configuration. Also,
see Software
Problems.
Check cable configuration,
continuity, and length.