Oki B6100 Configuration Guide: NIC Option - Page 43

Printing Problems, BOOTP Troubleshooting

Page 43 highlights

Ethernet Network Interface Card Configuration Guide B-3 Printing Problems Area to Check Physical connection Service characteristics The IP address Queue Status and Port counters Explanation To test a non-PostScript printer use the Test Port 1 Count 100 command. This command will send 100 lines of test data to the printer. Use the Show Service Local Characteristics command from a network login to see if the desired service is available and to verify that the appropriate protocols are enabled on the service. The IP address must be unique on the network. Many problems will occur when there are duplicate IP addresses on the network. Use the Monitor Queue command to ensure queue entries appear in the job list. If an entry does not appear, refer to the appropriate host section in this Appendix. Use the Monitor Port n Counters command to verify that the counter is incrementing with each job. If it is not, verify the connection between the NIC and the printer. BOOTP Troubleshooting Area to Check Explanation BOOTP is in your system's /etc/services file BOOTP must be an uncommented line in the /etc/services file. The NIC's name is in the loadhost's /etc/hosts file The NIC's name must be in this file for the host to answer a BOOTP or TFTP request. The download file is in the correct directory and is world-readable The download file must be in the correct directory and world-readable. Specify the complete pathname for the download file in the BOOTP configuration file or, a add a default pathname to the download filename. The NIC and host are in the same IP network Some hosts will not allow BOOTP replies across IP networks. Either use a host running a different operating system or put the NIC in the same IP network as the host.

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Ethernet Network Interface Card Configuration Guide
B-3
Printing Problems
BOOTP Troubleshooting
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Area to Check
Explanation
Physical connection
To test a non-PostScript printer use the
Test Port 1
Count 100
command. This command will send 100
lines of test data to the printer.
Service characteristics
Use the
Show Service Local Characteristics
command from a network login to see if the desired
service is available and to verify that the appropriate
protocols are enabled on the service.
The IP address
The IP address must be unique on the network. Many
problems will occur when there are duplicate IP
addresses on the network.
Queue Status and Port counters
Use the
Monitor Queue
command to ensure queue
entries appear in the job list. If an entry does not appear,
refer to the appropriate host section in this Appendix.
Use the
Monitor Port
n
Counters
command to verify
that the counter is incrementing with each job. If it is
not, verify the connection between the NIC and the
printer.
Area to Check
Explanation
BOOTP is in your system’s
/etc/services
file
BOOTP must be an uncommented line in the
/etc/services
file.
The NIC’s name is in the
loadhost’s
/etc/hosts
file
The NIC’s name must be in this file for the host to answer a
BOOTP or TFTP request.
The download file is in the
correct directory and is
world-readable
The download file must be in the correct directory and
world-readable. Specify the complete pathname for the
download file in the BOOTP configuration file or, a add a
default pathname to the download filename.
The NIC and host are in the same
IP network
Some hosts will not allow BOOTP replies across IP
networks. Either use a host running a different operating
system or put the NIC in the same IP network as the host.