Oki C130n C130n User's Guide (English) - Page 140

Solving Problems with Media Misfeeds

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Solving Problems with Media Misfeeds Note Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media. Symptom Cause Solution Several sheets go The front edges of through the printer the media are not together. even. Remove the media and even up the front edges, then reload it. The media is moist Remove the moist media and replace it from humidity. with new, dry media. Media misfeed message stays on. Top cover needs to Open and close the top cover again. be opened and closed again to reset the printer. Some media remains Recheck the media path and make misfed in the printer. sure that you have removed all of the misfed media. Duplex option misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use good quality recommended media. See "Print Media" on page 53. Only Letter/A4 plain paper and recycled paper can be autoduplexed if the duplex option is installed and the media type is set properly in the driver. Make sure that you have not mixed media types in Tray 1. Do not duplex labels, thick stock, postcard, or letterheads. Media is still being misfed. Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media. 140 - C130n User's Guide

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140 - C130n User’s Guide
Solving Problems with Media Misfeeds
Note
Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media.
Symptom
Cause
Solution
Several sheets go
through the printer
together.
The front edges of
the media are not
even.
Remove the media and even up the
front edges, then reload it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Media misfeed
message stays on.
Top cover needs to
be opened and
closed again to reset
the printer.
Open and close the top cover again.
Some media remains
misfed in the printer.
Recheck the media path and make
sure that you have removed all of the
misfed media.
Duplex option
misfeeds.
Unsupported media
(wrong size,
thickness, type, etc.)
is being used.
Use good quality recommended
media. See “Print Media” on page 53.
Only Letter/A4 plain paper and
recycled paper can be autoduplexed if
the duplex option is installed and the
media type is set properly in the driver.
Make sure that you have not mixed
media types in Tray 1.
Do not duplex labels, thick stock,
postcard, or letterheads.
Media is still being
misfed.
Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.