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Oki C5200n User's Guide - Page 102

Problems Printing, Possible cause, Remedy

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Problems Printing Cannot configure for USB connection. NOTE Windows NT 4.0 does not support USB. Windows 98 upgraded from Windows 95 may not support USB. Possible cause Remedy USB cable does not meet Use USB cable to specification Ver.1.1. specifications. Interface is disabled. Check that USB interface is set to Enable in the menu (USB MENU →USB →ENABLE). Configuration procedure Configure again from the beginning. was not correctly followed or cancelled. USB cable is disconnected or faulty. Reconnect or try another cable. A USB hub is being used. The printer cannot be used with a USB hub. Connect the printer and computer directly. The USB cable is installed in the Ethernet port. Make sure the USB cable is plugged into the black USB port (1) on the printer: Troubleshooting • 102

Section	Page
Contents	3
Introduction	6
Printer Overview	7
Front View	7
Rear View	8
Changing the display language	9
Media Recommendations	10
Media Weight Designations	10
Media Types	11
Paper	11
Envelopes	12
Transparencies	12
Labels	13
Media: Tray 1 and Optional Tray 2	14
Media Sizes: Trays 1 & 2	14
Auto Switching	15
Media: Multi-Purpose Tray	15
Media Sizes: Multi-Purpose Tray	16
Top Exit (Face Down Stacker)	17
Rear Exit (Face Up Stacker)	17
Optional Duplex Unit	17
Loading Paper	18
Trays 1 and 2	18
Multi-Purpose (MP) Tray	22
Printer Menu	25
How To Make Changes in The Menus	25
For Example:	27
Summary of Menu Defaults	28
Printer Menus	32
Replacing Consumables	46
Toner Cartridge Replacement	47
Image Drum Replacement	55
Belt Unit Replacement	64
Fuser Replacement	70
Clearing Paper Jams	75
Jam 382	76
Jam 381	79
Jam 372 and 380	85
Jam 370, 373 and 383	87
Jam 371	89
Jam 391 and 392	92
Jam 390	94
Troubleshooting	96
LCD messages	96
Problem solving	101
Paper Feed Problems	101
Problems Printing	102
Problems with poor quality printing	105
Miscellaneous problems	107
Options	110
RAM Memory	110
Second Paper Tray	111
Duplex Unit	112
Specifications	113
Windows	115
Black Printing	115
Color Printing	116
General Information	116
Factors That Affect the Appearance of Printed Documents	116
Choosing a Color Matching Method	119
RGB or CMYK?	119
Matching Photographic Images	120
Matching Specific Colors (e.g., a Company logo): RGB only	120
Printing Vivid Colors: RGB Only	120
Color Matching	121
Color Matching Options	121
The Print Color Swatch Utility	124
Using the Printer Driver	125
Windows 98 / ME / XP / NT 4.0	125
N-Up Printing (Printing Multiple Pages on One Sheet)	126
Printing Custom Page Sizes	127
Creating and Saving Custom Page Sizes	129
Changing the Resolution for A Print Job	130
Duplex Printing (Printing on Both Sides of The Paper)	132
Printing Booklets	134
Printing Watermarks	136
Collating	138
Printing Posters	139
Windows 2000	140
N-Up Printing (Printing Multiple Pages on One Sheet)	141
Printing Custom Page Sizes	142
Creating and Saving Custom Page Sizes	144
Changing the Resolution for A Print Job	145
Duplex Printing (Printing on Both Sides of The Paper)	147
Printing Booklets	149
Printing Watermarks	150
Collating	152
Printing Posters	153
Utility Programs	154
Overview	154
Color Swatch Utility	154
General Information	154
Installing the Color Swatch Utility	155
Opening the Color Swatch utility	155
Using the Color Swatch Utility	156
PrintSuperVision Utility: Model C5200n Only	158
General Information	158
installing Print Super Vision	158
Features	158
Additional Information	159
Network Printer Status Utility: Model C5200n Only	159
Installing The Network Printer Status Utility Manually	159
To Open The Network Printer Status Utility	159
Checking the Printer Status	161
LPR Utility	162
How to Install	162
LPR Status box	162