Oki C9300 OkiLAN 6200e Plus Network Print Server User's Guide - Page 193
Unable to Print a Document
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OkiLAN 6200e Plus User's Guide • Print an Network Print Server configuration sheet to verify language switch settings. Verify the setting is NOT PCL. • Verify the printer's language setting is NOT PCL. Unable to Print a Document If a document will not print, first check your printer. Look for paper jams, an empty paper tray, low toner error or other error conditions. Try to print the document again. If it still does not print, exit the application and try a Desktop Print from the File menu. If the directory prints correctly, re-enter the application and try to print a different document. If the second document prints successfully, your problem may be document-specific. Check for problems in the document. If your printer has error handling capability, activate the error handler and try to print the first document again to obtain an error report. If the directory does not print, send the directory again, and watch the Network Print Server activity indicator. If the status indicator flashes to indicate activity, data is reaching the Network Print Server. Send the document again and watch the printer for activity. If you see activity but no output, data is reaching the printer, but the printer is aborting the job. A PostScript printer flushes its memory buffer whenever it encounters an error condition, thereby aborting the entire job. Try the following: • Power the printer and the Network Print Server off and on. Allow the Network Print Server and the printer to warm up before you send a print job. Troubleshooting 193
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