Oki ES2024 User's Guide, Mac for ES 2024/2024e - Page 202
Faint printing, Fading in patches, Longitudinal black stripes
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Faint printing Possible cause The toner cartridge is incorrectly installed. Toner is low. The paper is moist. Paper is unsuitable for printer. Remedy Reinstall the toner cartridge. Change toner cartridge. Store paper within specified temperature and humidity levels. Use recommended paper. Fading in patches Possible cause The paper is moist. Remedy Store paper within specified temperature and humidity levels. Longitudinal black stripes Possible cause Image drum is damaged. Toner is low. Periodic black lateral lines or spots. The image drum has been exposed to light. Remedy Replace image drum. Change toner cartridge. • If the lines or spots occur at intervals of approximately 44 - 94 mm, the image drum (green tube) is damaged or dirty. If damaged, replace the image drum cartridge. If dirty, wipe the image drum gently with soft tissue. If this does not work, replace the image drum. • If the lines or spots occur at intervals of approximately 113 mm, the fuser roller is damaged. Change the fuser unit. Remove the image drum from the printer and store it in a dark place for several hours. If this does not work, replace the image drum. ES 2024/2024e Troubleshooting • 202