Oki ML421 Guide: User's, ML420/421 (English) - Page 56
Rear-Feed, Repeating Paper Jams
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Rear-Feed, Repeating Paper Jams If the paper keeps jamming, you may have: • defective paper • misaligned paper • bits of paper stuck in the paper path Defective Paper Replace the paper with a fresh stack. Misaligned Paper 1 Turn off the printer. 2 Use the platen knob to back the paper all the way out of the printer. 3 Tear off a couple of sheets of paper, leaving a new, clean, square-cut edge. 4 Reload the paper and turn the printer back on. Bits of Paper Stuck in the Paper Path 1 Turn off the printer. 2 Use the platen knob to back the paper all the way out of the printer. CAUTION! Make sure the printer is turned off before you open the access cover. 3 Open the access cover (1) and remove the pull up roller assembly (2). Then grasp the tabs (3) on the sheet guide (4) and lift it off the printer. 56 Microline 420/421 User's Guide