Onkyo DV-C501 Owner Manual - Page 40

Troubleshooting If your DV-C501 does not seem to work as expected, check the following table for the possible cause before contacting your ONKYO dealer or service. Symptoms and Corrections Symptom No power. No picture. No sound. The picture occasionally distorts. Unstable brightness or picture noise. The DV-C501 won't start playback. You hear a voice that describes the action. The buttons do not work. The remote controller does not work properly. Cause • The power plug is disconnected. • The TV is not set to receive DVD signal output. • The video cable is not securely connected. • The DV-C501 has not been selected as input source on the amplifier or receiver. • The audio cables are not securely connected. • The device you connected the DV-C501's audio outputs to is switched off. • The output sound type setting is not correct. • The disc is dirty. Correction Page • Insert the power plug firmly. 10, 11 • Select the appropriate video input mode on 14 the TV so that the DV-C501's picture appears on the TV screen. • Connect the video cable into the jacks securely. 10-13 • Select the input source on the amplifier or 14 receiver that corresponds to the input(s) the DV-C501 is connected to. • Connect the audio cable securely. 10-13 • Switch on the amplifier or receiver. - • Select the appropriate audio settings. • Eject the disc and clean it. 29,32 36 9 • The Fast Forward or Fast Reverse function • Sometimes a small amount of picture is active. distortion may be noticeable. This is not a malfunction. • This is caused by the copy protection signal. • Connect the DV-C501 directly to the TV. Never route its picture signal via a VCR or other video device ("daisy chain"). • No disc is inserted. • Insert a disc. (Check whether the "DVD", "VCD" or "CD" indicator lights.) • The inserted disc cannot be read. • Insert a playable disc. (Check the disc type and color system.) • The disc is placed upside down. • Insert the disc with the playback side down. • The disc is not placed within the guide. • Place the disc correctly inside the guide. • The disc is dirty. • Clean the disc. • The Parental Lock function is on. • Cancel the Parental Lock function or select another Parental Lock level. • The DVD video disc contains an Extended Audio Feature track that is being played back. • Switch off the Extended Audio Feature. • Power supply fluctuations or other • Turn the power on or off with the POWER abnormalities such as static electricity may button. Or disconnect the power plug and interrupt correct operation. insert it into the wall outlet again. • The remote controller is not pointed at the • Point the remote controller at the remote remote sensor of the DVD Changer. sensor of the DVD Changer. • The remote controller is too far from the DVD Changer. • Operate the remote controller within about 5 m. • The batteries in the remote controller are exhausted. • Replace the batteries with new ones. - 10 42 9 14 14 9 32, 33 37 36 - 8 8 8 This unit contains a sensitive microcomputer that, under certain circumstances, might fail to operate due to excessive noise interference. In such case, disconnect the power cord from the wall outlet, wait five seconds and connect the power cord again. 40