Onkyo SR502S Owner Manual - Page 56

5943@&OCPPL 1BHF  5VFTEBZ 'FCSVBSZ 1. Troubleshooting Power Symptom The TX-SR502/TX-SR502E shuts down immediately after being turned on? There's no sound coming from the speakers? The center speaker is not working or is very quiet? Only the center speaker is working? The surround speakers are not working? Possible cause Remedy The amp protection system has been activated. Contact your Onkyo dealer. The TX-SR502/TX-SR502E is muted and Unmute the TX-SR502/TX-SR502E the MUTING indicator is on. (page 39). Make sure that all audio connecting plugs are pushed in all the way. And make sure that the inputs and outputs of all components are connected properly (page 20). The TX-SR502/TX-SR502E is not connected properly. If your turntable doesn't have a built-in phono preamp, you must connect one between your turntable and the TX-SR502/ TX-SR502E. If your turntable uses an MC cartridge, you must use a compatible phono preamp. The speaker cables are not connected properly. Make sure that the polarity of the speaker cables is correct and that the bare wires are in contact with metal part of each speaker terminal (page 17). The wrong input source is selected. Select the correct input source (page 34). A pair of headphones are connected. Disconnect the headphones (page 39). The input signal format is set to PCM or DTS. Set the input signal format to Auto (page 47). The volume is set at minimum. Turn up the volume (page 34). The speakers are configured incorrectly. Specify which speakers are connected (page 32), the speaker distances (page 48) and adjust the individual speaker levels (page 49). Check the digital audio output setting on the The source component is not outputting dig- connected device. On some games consoles, ital audio. such as those that support DVD, the default setting is off. A compatible digital audio format is not selected on the source component. With some DVD-Video discs, you need to select an audio output format from a menu. The Stereo, Direct, Pure Audio, or Orchestra The center speaker is not used with these listening mode is selected. modes (page 42). The level of the center speaker is set at minimum. Check the volume of the center speaker (page 49). The Center setting is set to None in the Speaker Configuration. Check the Center setting in the Speaker Configuration (page 32). You're listening to a mono sound source (e.g., TV or AM broadcast) and the PL II/PL IIx Movie or PL II/PL IIx Music listening mode is selected, so the sound is concentrated in the center speaker. Select another listening mode (page 42). Selected listening mode doesn't use surround speakers. When the Stereo, Direct, or Pure Audio listening mode is selected, the surround speakers produce no sound (page 42). Surround speaker output depends on the source material, and some material may not use the surround speakers much. The level of the surround speaker is set at minimum. Check the volume of the surround speaker (page 49). The Surround setting is set to None in the Check the Surround setting in the Speaker Speaker Configuration. Configuration (page 32). Audio 56