Onkyo SR502S Owner Manual - Page 57

5943@&OCPPL 1BHF  5VFTEBZ 'FCSVBSZ 1. Troubleshooting-Continued Audio Video Symptom Possible cause Remedy The level of the surround back speaker is set Check the volume of the surround back at minimum. speaker (page 49). The surround back speakers produce no sound? The Surround Back setting is set to None in the Speaker Configuration. The selected listening mode doesn't use the surround back speakers. Check the Surround Back setting in the Speaker Configuration (page 32). Select another listening mode. See page 42 for information on listening modes. Surround speaker output depends on the If you're playing a Dolby Digital EX or source material, and some material may not DTS-ES source, make sure that the Dolby use the surround speakers much. Digital/DTS setting is set to On (page 44). A low-frequency noise or hum can be heard? The audio connecting cables at the rear of the TX-SR502/TX-SR502E are too close to the power cord. Untangle the audio cables and position them as far away as possible from the power cord. The sound is too bright or harsh and the high range is The treble is set too high. not clear? Adjust the treble (page 38). The Subwoofer setting is set to No in the Speaker Configuration. Check the Subwoofer setting in the Speaker Configuration (page 32). The subwoofer is not working or is very quiet? The volume of the subwoofer is set at minimum. Speaker set A is turned off. The subwoofer output does not work while only speaker set B is on. Check the volume of the subwoofer (page 49, 35). Turn on speaker set A. When this mode is selected, the display and The Pure Audio listening mode is selected. the internal video circuits are all turned off and no video signals are output. There's no picture on the TV? Select the correct input on the TV (i.e., the The TV's input selector is set incorrectly. input to which the TX-SR502/TX-SR502E is connected). The TX-SR502/TX-SR502E doesn't convert between video formats. It works as a video signal switcher. Composite video input sig- The video input and output are different for- nals are output only by composite video out- mats. puts. S-Video input signals are output only by S-Video outputs. And component video input signals are output only by component video outputs. The buttons on the TX-SR502/TX-SR502E work OK but those on the remote controller don't? The wrong remote controller mode is selected. The batteries are installed incorrectly. You're not pointing the remote controller at the TX-SR502/TX-SR502E's remote sensor. Select the correct mode (page 10). Check the batteries and correct as necessary (page 9). Point the remote controller at the TX-SR502/ TX-SR502E's remote sensor (page 9). You've connected a MiniDisc recorder or CD recorder to the TX-SR502/TX-SR502E but haven't changed the TAPE/MD/CDR display. Press and hold the [TAPE] input selector button until MD or CDR, as appropriate, appears on the display. Can't use the remote controller with other AV components? The wrong remote control code has been entered. You're pointing the remote controller at the wrong AV component. If more than one code is listed, try each one (page 50). With some AV components, certain buttons may not work as expected and some may not work at all. To control a component connected via , point the remote controller at the TX-SR502/ TX-SR502E. To control a component that's not connected via , point the remote controller at that component (page 50) You've made an connection but not an analog audio connection (RCA). To use , you must make an connection and an analog audio connection (RCA) between the component and TX-SR502/ TX-SR502E, even if they are connected digitally (page 30). 57 Remote controller