Palsonic DVD2000 Owners Manual - Page 25

Troubleshooting

Page 25 highlights

Troubleshooting Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation. Symptom (Common) Remedy No Power Power turns its self off. l Play fails to even when PLAY is Pressed l Play commences but stops immeditately No Picture l No Sound. l Distorted sound. Picture is distorted during rapid advance or rapid reverse No 4:3 (16:9) picture No on-screen display. No surround sound Insert the power plug into the scoket The power is automatically turned off after apporx. 30 minutes have elapsed in the stop mode (auto power off). Turn the power back on. l Condensation has formed: wait about 1 to 2 hours to allow the player to dry out. l This player cannot play discs other than DVDs, Video CDs and CDs. l The disc may be dirty and may require cleaning. l Ensure that the disc is installed with the label side up. l Ensure that the equiment is connected poperly l Ensure that input setting for the TV is "Video". l Ensure that the equiment is connected poperly l Ensure that input setting for the TV and stereo system are proper. The picture will be somewhat distorted at times: thisis normal Choose the correct setup "TV Aspect" item which matches the TV set used. The "Off" setting is selected for "On-Sceern Messages": select "ON" l Choose the correct setup at the "Speaker setting" which matches your stereo system. l No surround sound is output during playback of DVD Karaoke. l No surround sound is output when a microphone is connected or the Karaoke function are activated for the DVDs which are not designed for Karaoke. Disconnect the microphone, return to the orginal one ( )and/or set the Voice Change/One Touch Karaoke to OFF. No operation can be performed with the remote control. No key operation (by the unit and/or the remote control) is effetive TV set cannot be operated by the remote control. GUI Screen not displayed or only partially displayed on the TV screen l Check the batteries are installed with the correct polarities (+ and -). l The batteries are depleted; replace them with new ones. l Point the remote control unit at the remote control sensor and operate. l Operate the remote control unit at a distance of not more than 7 meters from the remote control sensor. l Remove any obstacles between the remote control unit and the remote control sensor. Turn the unit off and then back on. Alternatively, turn offthe unit, disconect the AC power cord and the re-connect it. (The player may not be operating properly due to lightning, static electricty or some other external factor. Not all TV models and brands can be operated with the universal remote control supplied Select th apporpriate TV screen type by consulting the operation manual of the TV. Symptom [DVD] Remedy No subtitles. Alternative audio soundtrack (or subtitle) languages fail to be selected. l Subtitles appear only with discs which contain them. l Subtitles are cleared from the TV monitor. Perform the steps on page 18 to display the subtitles. l An alternative language is not selected with discs which do not contain more than one language. l In the case of some discs, the alternative language cannot be selected by operating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu if one is available. 25

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Choose the correct setup at the "Speaker setting" which matches your stereo system.
No surround sound is output during playback of DVD Karaoke.
No surround sound is output when a microphone is connected or the Karaoke
function are activated for the DVDs which are not designed for Karaoke.
Disconnect the microphone, return to the orginal one (
)and/or set the
Voice Change/One Touch Karaoke to OFF.
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
No subtitles.
l
Subtitles appear only with discs which contain them.
l
Subtitles are cleared from the TV monitor. Perform the steps on page 18 to
display the subtitles.
Alternative audio soundtrack (or
l
An alternative language is not selected with discs which do not contain more than
subtitle) languages fail to be
one language.
selected.
In the case of some discs, the alternative language cannot be selected by operating
the AUDIO or SUBTITLE button. Try selecting it from the DVD menu if one is
available.
25
l
Symptom [DVD]
Remedy
Symptom (Common)
No Power
Insert the power plug into the scoket
Power turns its self off.
The power is automatically turned off after apporx. 30 minutes have elapsed in the
stop mode (auto power off). Turn the power back on.
Troubleshooting
Play fails to even when
PLAY is Pressed
Play commences but stops
immeditately
l
l
l
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
This player cannot play discs other than DVDs, Video CDs and CDs.
The disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
l
l
l
l
l
l
l
l
l
l
l
l
l
No Sound.
Distorted sound.
Ensure that the equiment is connected poperly
Ensure that input setting for the TV is "Video".
Picture is distorted during rapid
advance or rapid reverse
The picture will be somewhat distorted at times: thisis normal
No 4:3 (16:9) picture
Choose the correct setup "TV Aspect" item which matches the TV set used.
No on-screen display.
The "Off" setting is selected for "On-Sceern Messages": select "ON"
No surround sound
Ensure that the equiment is connected poperly
Ensure that input setting for the TV and stereo system are proper.
No Picture
l
l
l
l
No operation can be performed
with the remote control.
No key operation (by the unit
and/or the remote control) is
effetive
TV set cannot be operated by the
remote control.
GUI Screen not displayed or only
partially displayed on the TV screen
Select th apporpriate TV screen type by consulting the operation manual of the TV.
Not all TV models and brands can be operated with the universal remote control
supplied
Turn the unit off and then back on. Alternatively, turn offthe unit, disconect
the AC power cord and the re-connect it. (The player may not be operating
properly due to lightning, static electricty or some other external factor.
Check the batteries are installed with the correct polarities (+ and -).
The batteries are depleted; replace them with new ones.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 7 meters from the
remote control sensor.
Remove any obstacles between the remote control unit and the remote control sensor.
Remedy