Panasonic BL-C1A Ip Camera - Page 13

Error messages and screen color, Error Message, Cause and Remedy - installation

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Page 13 highlights

Operating Instructions • When the camera transmits a dark scene, the camera image may become white, or horizontal lines may be displayed on the screen. This is one of the characteristics of a CMOS sensor. This is not a malfunction. • To display the Single Camera page directly, add it to the [Favorites] on the web browser. • To view dark images, select [Enable] (default) at Color Night View on the Camera Setup page. The image will be brighter, but the refresh interval may increase and image quality may decrease in a dark place. (See page 50) • [For BL-C20A] The video (Motion JPEG) may stop because the wireless communication may be disconnected depending on the environment. Click [Refresh] on the web browser when the communication is disconnected. • If ActiveX® Controls (see page 14 or page 15) cannot be installed, download them from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ Error messages and screen color When general or guest users access the Single Camera page outside the Operation Time, or when over 20 (the maximum number) users access the page simultaneously, a gray screen and error messages will be displayed on the page. An error message is displayed. Error Message Cause and Remedy The operation time has ended. When general or guest users access the Single Camera page outside the Operation Time, a gray screen will be displayed. Clicking [Refresh] on the web browser displays an error message. Consult your administrator about the Operation Time. The maximum When [Motion] is selected for the Refresh Interval, up to 20 number of accesses users can access the camera simultaneously. For the 21st has been user, a gray screen and an error message will be displayed exceeded. on the Single Camera and Buffered Image pages. Wait for a moment, and click [Refresh] on the web browser, or change the value for the Refresh Interval. [For assistance, please call: 1-800-272-7033] 13

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Operating Instructions
[For assistance, please call: 1-800-272-7033]
13
•
When the camera transmits a dark scene, the camera image may become
white, or horizontal lines may be displayed on the screen. This is one of the
characteristics of a CMOS sensor. This is not a malfunction.
•
To display the Single Camera page directly, add it to the [Favorites] on the
web browser.
•
To view dark images, select [Enable] (default) at Color Night View on the
Camera Setup page. The image will be brighter, but the refresh interval may
increase and image quality may decrease in a dark place. (See page 50)
•
[For BL-C20A] The video (Motion JPEG) may stop because the wireless
communication may be disconnected depending on the environment.
Click [Refresh] on the web browser when the communication is
disconnected.
•
If ActiveX
®
Controls (see page 14 or page 15) cannot be installed,
download them from the Panasonic Network Camera support website at
Error messages and screen color
When general or guest users access the Single Camera page outside the
Operation Time, or when over 20 (the maximum number) users access the page
simultaneously, a gray screen and error messages will be displayed on the page.
Error Message
Cause and Remedy
The operation time
has ended.
When general or guest users access the Single Camera
page outside the Operation Time, a gray screen will be
displayed. Clicking [Refresh] on the web browser displays
an error message. Consult your administrator about the
Operation Time.
The maximum
number of accesses
has been
exceeded.
When [Motion] is selected for the Refresh Interval, up to 20
users can access the camera simultaneously. For the 21st
user, a gray screen and an error message will be displayed
on the Single Camera and Buffered Image pages. Wait for
a moment, and click [Refresh] on the web browser, or
change the value for the Refresh Interval.
An error message
is displayed.