Panasonic CF-52AJCBDBM User Manual - Page 28

the computer.

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Troubleshooting Useful Information Getting Started Hardware Diagnostics 6 When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message "Check Result TEST FAILED" is displayed, you can assume that there is a problem with the computer's hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support ( page 35). If the display is green and the message "Check Result TEST PASSED" is displayed, the computer's hardware is operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the software ( page 20). NOTE If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message "Check Result TEST FAILED" is displayed: Remove the additional RAM module and run the diagnostic check again. If the message "Check Result TEST FAILED" is still displayed, you can assume that there is a problem with the internal RAM module. 7 After the diagnostic check is complete, click (close), or press Ctrl+Alt+Del to restart the computer. 28 Appendix

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28
Hardware Diagnostics
Getting Started
Useful Information
Troubleshooting
Appendix
6
When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact
Panasonic Technical Support (
Î
page 35).
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the
software (
Î
page 20).
NOTE
z
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST
FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.
7
After the diagnostic check is complete, click
(close), or press
Ctrl
+
Alt
+
Del
to restart
the computer.