Panasonic CT34WX54J 34" Color Tv - Page 28

Troubleshooting Chart

Page 28 highlights

ENGLISH TROUBLESHOOTING CHART Troubleshooting Chart Before calling for service, determine the symptoms and follow suggested solutions. AUDIO VIDEO Solutions Noisy Audio Noisy Audio Noisy Audio No Audio Noisy Audio No Audio Snowy Video Multiple Image / Color shift in picture Interference Normal Video No Video with Snow ? No Video / No Split Adjust antenna location and connection Adjust antenna location and connection Check antenna lead-in wire Move television away from electrical appliances, lights, vehicles and medical equipment Increase Volume Check Mute Check television SPEAKERS on/off Change Channel Set TV or Cable Mode Properly Check Antenna Cables Check if Power Cord is Plugged into Active Outlet Adjust Brightness and Audio Controls Change Channel Check Cable Connections Program the Remote Control Again Check Second Video Source Operation Make sure that a PC is not connected to HDMI input. Normal Audio Normal Audio Picture shifts slightly (horizontally or vertically) when turned on, changing channels or within a duration of two (2) hours of viewing. No Color This is a normal condition to prevent image burn-in. This feature can be turned off. However, turning off this feature may result in image retention on screen. (refer pg. 25) Confirm that cables are in the correct jacks Adjust Color Settings Change Channel Check for broken pins on S-Video cable Wrong Audio Normal Video Check if Audio Is Set To Stereo or Mono, Not SAP Normal Audio Black Box on Screen Change CC (Closed Captioning) from Text Mode Normal Audio Normal Video Intermittent Remote Control Operation No effect when pressing TV front control panel keys Replace Remote Control Batteries Control panel may be locked. Press ACTION and TV/VIDEO buttons on the TV front simultaneously, then quickly press ACTION and VOL buttons simultaneously. 26 z

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26
T
ROUBLESHOOTING
C
HART
ENGLISH
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
.
A
UDIO
V
IDEO
Solutions
Noisy Audio
Snowy Video
Adjust antenna location and connection
Noisy Audio
Multiple Image /
Color shift in picture
Adjust antenna location and connection
Check antenna lead-in wire
Noisy Audio
Interference
Move television away from electrical appliances, lights,
vehicles and medical equipment
No Audio
Normal Video
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Noisy Audio
No Video with Snow
Set TV or Cable Mode Properly
Check Antenna Cables
No Audio
No Video / No Split
Check if Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Make sure that a PC is not connected to HDMI input.
Normal Audio
Picture shifts slightly (horizontally or
vertically) when turned on, changing
channels or within a duration of two
(2) hours of viewing.
This is a normal condition to prevent image burn-in. This feature can be
turned off. However, turning off this feature may result in image
retention on screen. (refer pg. 25)
Normal Audio
No Color
Confirm that cables are in the correct jacks
Adjust Color Settings
Change Channel
Check for broken pins on S-Video cable
Wrong Audio
Normal Video
Check if Audio Is Set To Stereo or Mono, Not SAP
Normal Audio
Black Box on Screen
Change CC (Closed Captioning) from Text Mode
Normal Audio
Normal Video
Replace Remote Control Batteries
Intermittent Remote Control Operation
No effect when pressing TV front control panel keys
Control panel may be locked. Press ACTION and TV/VIDEO buttons
on the TV front
simultaneously
, then quickly press ACTION and
W
VOL buttons
simultaneously
.
?