Panasonic EAH-A800 Owners Manual - Page 24

Other Troubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to "Customer Services Directory" on "Safety Instructions" if you reside in the U.S.A., or refer to "CONTACT INFORMATION" on "Safety Instructions" if you reside in Canada, or consult your dealer for instructions. Sound and audio volume No sound. • Make sure that the unit and the Bluetooth® device are connected correctly. (l 13) • Check if music is playing on the Bluetooth® device. • Make sure that the unit is turned on and the volume is not set too low. • Pair and connect the Bluetooth® device and the unit again. (l 13) • Check if the Bluetooth® compatible device supports "A2DP" profile. For details on profiles, see "Listening to music" (l 15). Also refer to the operating manual for the Bluetooth® compatible device. Low volume. • Increase the volume of the unit. (l 16) • Increase the volume on the Bluetooth® device. Sound from the device is cut off. / Too much noise. / Sound quality is bad. • Sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc. • The device may be out of the 10 m (33 ft) communication range. Move the device closer to this unit. • Remove any obstacle between this unit and the device. • Switch off any wireless LAN device when not in use. Bluetooth® device connection The device cannot be connected. • You can pair a maximum of 10 Bluetooth® devices with this unit. When you pair a device after the maximum has been exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again. • Delete the pairing information for this unit from the Bluetooth® device, then pair them again. (l 13) 24