Panasonic EAH-A800 Owners Manual - Page 25

Other Phone Calls You cannot hear the person on the other end of the call. • Make sure that the unit and the Bluetooth® enabled phone are turned on. • Check if the unit and the Bluetooth® enabled phone are connected. (l 13) • If the volume of the other person's voice is too low, increase the volume of both the unit and the Bluetooth® enabled phone. Cannot make a phone call. • Check if the Bluetooth® compatible device supports "HSP" or "HFP" profile. For details on profiles, see "Listening to music" (l 15) and "Making a phone call" (l 17). Also refer to the operating manual for the Bluetooth® enabled phone. • Check the audio settings on the Bluetooth® compatible telephone, and if the setting does not allow communication with this unit, change the setting. (l 13) General The unit does not respond. • This unit can be reset when all operations are rejected. To reset the unit, press and hold [Í/l] for 10 seconds or more. (l 21) Amazon Alexa is not responding. • Make sure that the Amazon Alexa app is activated. • Make sure that the voice assistant is set to Amazon Alexa. • Make sure that data communication is enabled on the mobile device. • Make sure that the device is paired with the Amazon Alexa app. 25