Panasonic EP1060 EP1060 User Guide - Page 26

TROUBLESHOOTING, Problem, Cause and Remedy

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TROUBLESHOOTING Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at 1-800-338-0552 to locate the servicer near to you. Problem Cause and Remedy Motor Noises • The motor gets louder when it comes under load. • There is excessive noise during Tapping. (The noise is louder at the top of the unit.) H • The motor sounds louder when adjusting massage These sounds are perfectly normal and will not have intensity and width. any effect on the operation of the unit. • There is a rubbing sound produced by the massage heads rubbing on the seat fabric. • There is a rubbing sound produced by fabric rubbing on fabric. The massage heads stop during operation. H When the massage heads are raised or lowered, if they come into contact with a wall or other obstruction, in the interests of safety the massage heads may stop moving. In such a situation, move the chair or remove the obstruction and start the massage again. If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. H If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If this occurs, raise your body slightly before restarting it. If all markings and buttons on the controller start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. Nothing can be felt when using Tap A, Tap B or Vibration. H If the massage heads are not touching your body then you will, of course, feel nothing. Therefore, please make sure that your body comes into close contact with the massage heads. H The massage heads do not come up to the The position of the shoulders is incorrect. shoulder or neck. (See Page 14) 26

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26
Problem
Cause and Remedy
Motor Noises
• The motor gets louder when it comes under load.
• There is excessive noise during Tapping.
(The noise is louder at the top of the unit.)
• The motor sounds louder when adjusting massage
intensity and width.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a rubbing sound produced by fabric rubbing
on fabric.
TROUBLESHOOTING
These sounds are perfectly normal and will not have
any effect on the operation of the unit.
H
The massage heads stop during operation.
When the massage heads are raised or lowered, if
they come into contact with a wall or other obstruction,
in the interests of safety the massage heads may
stop moving.
In such a situation, move the chair or
remove the obstruction and start the massage again.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
If excessive force is applied to the massage heads
during operation, in the interests of safety the
massage heads may stop moving.
If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
H
Nothing can be felt when using Tap A, Tap B
or Vibration.
If the massage heads are not touching your body
then you will, of course, feel nothing.
Therefore,
please make sure that your body comes into close
contact with the massage heads.
H
The massage heads do not come up to the
shoulder or neck.
The position of the shoulders is incorrect.
(See Page 14)
H
H
Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple
checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in
doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at
1-800-338-0552 to locate the servicer near to you.