Panasonic HC-W580K Advanced Operating Manual - Page 168

If the Wi-Fi connection cannot be established

Page 168 highlights

If the Wi-Fi connection cannot be established ≥ Please refer to the operating instruction of the device in use for details about the setting of the wireless access point or smartphone. Problem It cannot connect to the wireless access point. The wireless access point is not detected. Radio waves of the wireless access point get disconnected. Check points (General) ≥ Turn on the wireless access point. ≥ Approach the wireless access point and reconnect. ≥ If it takes time to complete the connection, the Wi-Fi connection will be aborted. Reset the connection settings. ≥ Check how to connect to the wireless access point and how to set the security settings. ≥ If the wireless access point supports both the 2.4 GHz band and the 5 GHz band, check if the setting for the 2.4 GHz band is enabled. ≥ Make sure the wireless access point is registered in this unit. (l 170) ≥ The device may be unable to locate the wireless access point due to problems with the signal. Refer to "Setting up a connection manually". (l 163) ([WPS Connection]) ≥ Make sure the wireless access point is in the correct WPS standby mode. ≥ Make sure the PIN code has been correctly input. ([Search for wireless network] or [Manual Setting]) ≥ Make sure the SSID and Password have been correctly input. ≥ Check the Authentication method, Encryption type, and Encryption key (Password). ≥ The condition may improved by moving the location or changing the angle of the wireless access point. ≥ If you use another 2.4 GHz band device such as a microwave oven or cordless telephone nearby, you may interrupt the signal. Keep a sufficient distance from these types of devices. - 168 -

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- 168 -
Please refer to the operating instruction of the device in use for details about the setting of the
wireless access point or smartphone.
If the Wi-Fi connection cannot be established
Problem
Check points
It cannot connect to the
wireless access point.
The wireless access point
is not detected.
(General)
Turn on the wireless access point.
Approach the wireless access point and reconnect.
If it takes time to complete the connection, the Wi-Fi
connection will be aborted.
Reset the connection settings.
Check how to connect to the wireless access point and how
to set the security settings.
If the wireless access point supports both the 2.4 GHz band
and the 5 GHz band, check if the setting for the 2.4 GHz band
is enabled.
Make sure the wireless access point is registered in this unit.
(
l
170
)
The device may be unable to locate the wireless access point
due to problems with the signal. Refer to “Setting up a
connection manually”. (
l
163
)
([WPS Connection])
Make sure the wireless access point is in the correct WPS
standby mode.
Make sure the PIN code has been correctly input.
([Search for wireless network] or [Manual Setting])
Make sure the SSID and Password have been correctly input.
Check the Authentication method, Encryption type, and
Encryption key (Password).
Radio waves of the
wireless access point get
disconnected.
The condition may improved by moving the location or
changing the angle of the wireless access point.
If you use another 2.4 GHz band device such as a microwave
oven or cordless telephone nearby, you may interrupt the
signal. Keep a sufficient distance from these types of devices.