Panasonic KX-TAW84868 Installation Manual - Page 119

List of Errors and Solutions

Page 119 highlights

4.1 Troubleshooting List of Errors and Solutions The tables below list the errors and their solutions. When an error whose error code is indicated with "*" occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. When the error conditions indicated by the error codes "021", "091", "092", and "510" are recovered, the ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KXTAW848 Maintenance Console. In other words, the ALARM indicator will turn off under the following conditions: • When the errors "021", "091", "092", and "510" are logged: when the error conditions are recovered • When other errors are logged: when the log for major or minor errors is cleared from the KXTAW848 Maintenance Console Optional Service Card Initial Self Diagnosis Error Code Error Message 212 Echo canceller • access error 216 MSG card DSP • error PROBABLE CAUSE Optional service card malfunction: ECHO Optional service card malfunction: MSG 217 MSG card data • Optional service card error malfunction: MSG • Erroneous recording of messages SOLUTION • See if the corresponding optional service card is installed properly • Pull out and re-insert the corresponding optional service card • Press the Reset Button • Replace the corresponding optional service card • See if the corresponding optional service card is installed properly • Pull out and re-insert the corresponding optional service card • Press the Reset Button • Re-record the messages • Replace the corresponding optional service card System Start-up and On-line Operation Error Code Error Message 000* 001 MPR WDT • overflow SDRAM bit error • • PROBABLE CAUSE Main Board (MPR) • malfunction • Erroneous processing of • Main Board (MPR) software Software error due to external factors SOLUTION Press the Reset Button Reprogram the PBX Replace the PBX Installation Manual 119

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4.1 Troubleshooting
Installation Manual
119
List of Errors and Solutions
The tables below list the errors and their solutions.
When an error whose error code is indicated with "*" occurs in the PBX, the ALARM indicator on the front
of the cabinet turns on red, and the system logs the error information.
When the error conditions indicated by the error codes "021", "091", "092", and "510" are recovered, the
ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are
logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX-
TAW848 Maintenance Console.
In other words, the ALARM indicator will turn off under the following conditions:
When the errors "021", "091", "092", and "510" are logged:
when the error conditions are
recovered
When other errors are logged:
when the log for major or minor errors is cleared from the KX-
TAW848 Maintenance Console
Optional Service Card Initial Self Diagnosis
System Start-up and On-line Operation
Error Code
Error Message
PROBABLE CAUSE
SOLUTION
212
Echo canceller
access error
Optional service card
malfunction: ECHO
See if the corresponding optional
service card is installed properly
Pull out and re-insert the
corresponding optional service card
Press the Reset Button
Replace the corresponding optional
service card
216
MSG card DSP
error
Optional service card
malfunction: MSG
217
MSG card data
error
Optional service card
malfunction: MSG
Erroneous recording of
messages
See if the corresponding optional
service card is installed properly
Pull out and re-insert the
corresponding optional service card
Press the Reset Button
Re-record the messages
Replace the corresponding optional
service card
Error Code
Error Message
PROBABLE CAUSE
SOLUTION
000*
MPR WDT
overflow
Main Board (MPR)
malfunction
Erroneous processing of
Main Board (MPR) software
Software error due to external
factors
Press the Reset Button
Reprogram the PBX
Replace the PBX
001
SDRAM bit error