Panasonic KX-TG1063PK Expand Digital Ans Sys - Multi Language - Page 42

Troubleshooting

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Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution L Make sure the batteries are installed correctly (page 8). L Fully charge the batteries (page 8). L Check the connections (page 8). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 27). L The base unit's AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. L New messages have been recorded. Listen to the new messages (page 33). L New voice mail messages have been recorded. Listen to the new voice mail messages (page 37). Programmable settings Problem The display is in a language I cannot read. While programming, the unit starts to ring. I cannot register a handset to a base unit. Cause/solution L Change the display language (page 12). L A call is being received. Answer the call and start again after hanging up. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 27). L Place the handset and the base unit away from other electrical appliances. Battery recharge Problem The handset beeps and/or ) flashes. Cause/solution L Battery charge is low. Fully charge the batteries (page 8). 42 For assistance, please visit http://www.panasonic.com/help

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Useful Information
42
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly (page 8).
L
Fully charge the batteries (page 8).
L
Check the connections (page 8).
L
Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
L
The handset has not been registered to the base unit. Register
the handset (page 27).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
L
If you are using a splitter to connect the unit, remove the splitter
and connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
L
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
The indicator on the handset
flashes slowly.
L
New messages have been recorded. Listen to the new
messages (page 33).
L
New voice mail messages have been recorded. Listen to the
new voice mail messages (page 37).
Problem
Cause/solution
The display is in a language I
cannot read.
L
Change the display language (page 12).
While programming, the unit starts
to ring.
L
A call is being received. Answer the call and start again after
hanging up.
I cannot register a handset to a
base unit.
L
The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 27).
L
Place the handset and the base unit away from other electrical
appliances.
Problem
Cause/solution
The handset beeps and/or
)
flashes.
L
Battery charge is low. Fully charge the batteries (page 8).