Panasonic KX-TGC352B Operating Manual - Page 29

Error messages, Troubleshooting, Useful Information - voicemail

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Useful Information Error messages Display message Base no power or No link. Re-connect base AC adaptor. Busy Call phone company for your access # Check tel line Error!! Invalid Use rechargeable battery. Cause/solution R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset's registration may have been canceled. Re-register the handset (page 22). R Other units are in use and the system is busy. Try again later. R You have not stored the voicemail access number. Store the number (page 28). R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8). R Recording was too short. Try again. R There is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 22). R A wrong type of battery such as alkaline or manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. Cause/solution R Place the handset on the base unit or charger to turn on the handset. R Make sure the batteries are installed correctly (page 8). R Fully charge the batteries (page 8). R Check the connections (page 8). R Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 22). For assistance, please visit http://shop.panasonic.com/support 29 TGC35x_36x(en)_1116_ver012.pdf 29 2015/11/16 9:16:36

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Error messages
Display message
Cause/solution
Base no power
or
No link. Re-connect base
AC adaptor.
R
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R
The handset’s registration may have been canceled.
Re-register the handset (page 22).
Busy
R
Other units are in use and the system is busy. Try
again later.
Call phone company for
your access #
R
You have not stored the voicemail access number.
Store the number (page 28).
Check tel line
R
The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 8).
Error!!
R
Recording was too short. Try again.
Invalid
R
There is no handset registered to the base unit
matching the handset number you entered.
R
The handset is not registered to the base unit.
Register the handset (page 22).
Use rechargeable battery.
R
A wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
R
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.
R
Make sure the batteries are installed correctly (page 8).
R
Fully charge the batteries (page 8).
R
Check the connections (page 8).
R
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R
The handset has not been registered to the base unit.
Register the handset (page 22).
For assistance, please visit http://shop.panasonic.com/support
29
Useful Information
TGC35x_36x(en)_1116_ver012.pdf
29
2015/11/16
9:16:36