Panasonic KXTG4731 KXTG4731 User Guide - Page 50

Caller ID/Talking Caller ID

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Useful Information Caller ID/Talking Caller ID Problem Caller information is not displayed. Caller information is displayed or announced late. Caller information is not announced. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Time on the unit has shifted. Cause/solution R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your service provider/telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. R Depending on your service provider/telephone company, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. R The handset or base unit's ringer volume is turned off. Adjust it (page 18, 26). R The Talking Caller ID feature is turned off. Turn it on (page 26). R The number of rings for the answering system is set to "2 rings" or "Toll saver". Select a different setting (page 39). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 26). R You need to call back the edited number to activate Caller ID number auto edit. R The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 33). R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to "Manual" (off) (page 26). 50 For assistance, please visit http://www.panasonic.com/help

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Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The handset or base unit’s ringer volume is turned off.
Adjust it (page 18, 26).
R
The Talking Caller ID feature is turned off. Turn it on
(page 26).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
(page 39).
R
If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone
numbers are not edited
automatically.
R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 26).
R
You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 33).
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 26).
50
For assistance, please visit http://www.panasonic.com/help
Useful Information