Panasonic KXTG5050 KXTG5050 User Guide - Page 48
Troubleshooting
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Troubleshooting If the handset display shows error messages, see "If the Following Appear on Your Display..." (p. 47) for the Cause & Remedy. Problem Cause & Remedy "No link to base. Move closer to base and try again." is displayed and an alarm tone sounds. • You are too far form the base unit. Walk closer to the base unit, and try again. • Confirm the base unit's AC adaptor is plugged in. • Raise the base unit antennas. • If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 40). The handset and/or base unit does not work. • Check the settings (p. 9-11). • Check whether the dialing mode setting is correct (p. 14). • Fully charge the battery (p. 10). • Clean the charge contacts and charge again (p. 11). • Check battery installation (p. 10). • Unplug the base unit's AC adaptor to reset it. Plug in, and try again. • Re-install the battery (p. 10) and fully charge it. Static, sound cuts in/out, fades. Interference from other electrical units. • Move the handset and base unit away from other electrical appliances (p. 3). • Walk closer to the base unit. • Raise the base unit antennas. • Turn on the Clarity Booster feature (p. 21). The handset does not ring. • The ringer volume is turned off. Set to high, medium, or low (p. 16). The handset display is blank. • If the handset display is blank, fully charge the battery (p. 10). You cannot program any function items. • Programming is not possible while the handset is being used. • Do not pause for over 60 seconds while programming. • Walk closer to the base unit. While programming or searching, the handset starts to ring and the program/ search stops. • A call is coming in. To answer the call, press [C] or [s]. Start again from the beginning after hanging up. 48