Panasonic MP75 SLMP75 User Guide - Page 3

Product service 1. Damage requiring service-The unit should be serviced by qualified service personnel if: 1. (a) The AC power supply cord or AC adaptor has been damaged; or 1. (b) Objects or liquids have gotten into the unit; or 1. (c) The unit has been exposed to rain; or 1. (d) The unit does not operate normally or exhibits a marked change in performance; or 1. (e) The unit has been dropped or the cabinet damaged. 2. Servicing-Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts-When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check-After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. Product information For product information or assistance with product operation: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http://www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support). For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company - Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 In Puerto Rico contact the Panasonic Sales Company. Tel. (787) 750-4300 Fax. (787) 768-2910 When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the above address. In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-6245505, or visit the website (www.panasonic.ca), or an authorized Servicentre close to you. User memo: DATE OF PURCHASE DEALER NAME DEALER ADDRESS TELEPHONE NUMBER The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference. MODEL NUMBER SL-MP75 SERIAL NUMBER Panasonic Consumer Electronics Company, Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc., Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus, New Jersey 07094 ONLY FOR U.S.A. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic Portable Audio Products Limited Warranty Limited Warranty Coverage IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF Electronics Company or Panasonic Sales Company (collectively referred to as "the warrantor") will, for the PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH length of the period indicated on the chart below, which starts with the date of original purchase ("warranty PROOF OF PURCHASE. period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Product or Part Name Parts Labor All Portable Audio Products except item listed below One (1) Year One (1) Year Rechargeable batteries (in exchange for defective item) Ten (10) Days Not applicable During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. You must mail-in your product during the warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold "as is". Mail-In Service For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original Limited Warranty Limits And Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. Accessory Purchases carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Customer Services Directory Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/support You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South,Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) or, contact us via the web at: http://www.panasonic.com/contactinfo For hearing or speech impaired TTY users, TTY : 1-866-605-1277 You may also contact us directly at: 1-800-211-PANA (7262), Service in Puerto Rico Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales CompanyFactory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 For hearing or speech impaired TTY users, TTY : 1-877-833-8855 Phone (787)750-4300, Fax (787)768-2910 F1003 3