Panasonic NC-EH30PC NCEH22P User Guide - Page 22

Troubleshooting Before calling a service supplier, please check the following posible causes/soluting. Troubleshooting If... Possible cause Causes/Solutions White or glittering flakes floating in the hot water. Boiling sounds become louder. ● The cause of this is "scale". (See P.20) It is not flakes of fluororesin. * Water with a large content of minerals in it such as mineral water or ionised water, is more likely to cause a scale or white layer in the hot water. ● When "scale" adhered, boiling sounds become louder. ● Clean the inner container with a wet sponge. (See P.20) ● If the "scale" still remains, clean with citric acid. (See P.21) Hot water has odors of chlorine. ● Odors of chlorine remain depending on ● Press the "Reboil" key to the amount of chlorine in tap water. reduce the chiorine. (See P.16) Hot water has an unpleasant odor. Hot water comes out by itself. Hot water does not flow out smoothly. ● When the unit is new, resin used in the manufacturing process may give off a mild odor. ● If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water. ● Water has been added above maximum water level. ● Lower the water level. ● The mesh filter may be clogged with "scale". (See P.20) ● Clean the filter with a brush. ● If the "scale" cannot be removed, replace the filter. (See P.23) ● Overheating protection has been activated ● Add water and press the (See P.15) "Reboil" key. The indicator lights flash alternaterly. ● The indicator lights may flash alternately by adding boiling water or due to the way the water is supplied. ● Press the "Reboil" key. ● When the inner container is cleaned with citric ● Disconnect the plug, and stir acid, citric acid may have built up on the bottom. the citric acid well to disperse. Hot water does not dispense. ● The automatic lock has been engaged. ● Press the "Lock/Unlock" key. ● If the problem is not fixed after checking the above possible causes, or if you still think something is wrong, disconnect the body plug from the unit. Wait at least 10 seconds and then re-connect the plug. ● The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit. ● The ratting noise in the lid is made by small ball-shaped components which prevent water from flooding out if the unit topples over. ● If the room temperature is very high, the outside of the main unit may reach about 131ºF (55ºC). The unit does not turn on. ● You poured in water directly from a tap. ● You put the unit on the sink. ● You turned the unit upside down with its bottom wet. ● You washed the unit water. ● It is broken if the electric components are taken in water. Contact the stores where you purchased for repair. 22