Panasonic NCZK1 NCZK1 User Guide - Page 14

Troubleshooting Problem Cause How to correct The hot water has a strange smell. qqDepending on the amount of chloride contained in the water supply, there may be a residual chalky smell. qqThe first time of use, there may be plastic smell, but this will disappear as you continue to use the kettle. Shiny white or brown substances are floating in the hot water. Rough milky white substances are adhered to parts inside the body. The sound of water boiling has become very loud. Hot water is difficult to pour. A clicking sound is heard a short time after use. qqThis is scale. Scale is more likely to be generated when using water with a high mineral content. •• Mineral water. •• Water from ionic water purifiers. qqClean the kettle with a scale remover. (P.12) qqThe sound grows larger as scale adheres. qqHas the mesh filter been blocked by foreign matter or scale? qqDetach and clean with a brush etc. (P.12) qqClean the kettle with a scale remover. (P.12) qqThis sound is made when an internal heat component cools down. This is not malfunction. qqDid you boil with the lid open? qqClose the lid. (P.10) The kettle is taking a long time to boil. qqScale build up. qqClean the kettle with a scale remover. (P.12) qqIf the water is very cold, the kettle will take longer time to boil. 14