Panasonic RR-QR120 Ic Recorder - Page 6

Product service 1. Damage requiring service-The unit should be serviced by qualified service personnel if: 1. (a) Objects or liquids have gotten into the unit; or 1. (b) The unit has been exposed to rain; or 1. (c) The unit does not operate normally or exhibits a marked change in perfor- mance; or 1. (d) The unit has been dropped or the cabinet damaged. 2. Servicing-Do not attempt to service the unit beyond that described in these op- erating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts-When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check-After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. Product information For product information or assistance with product operation: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or web site (http://www.panasonic.com). For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company - Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 In Puerto Rico contact the Panasonic Sales Company. Tel. (787) 750-4300 Fax. (787) 768-2910 When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the above address. In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre close to you. The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference. MODEL NUMBER SERIAL NUMBER User memo: DATE OF PURCHASE DEALER NAME DEALER ADDRESS TELEPHONE NUMBER Only for U.S.A. Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic Portable Audio Limited Warranty Panasonic Consumer Electronics Company or Panasonic Sales Company (col- This warranty is extended only to the original purchaser. lectively referred to as "the Warrantor") will repair or replace this product with new or re- furbished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the This warranty only covers failures due to defects in materials and workmanship which event of a defect in materials or workmanship as follows ( all time periods commence occur during normal use. The warranty does not cover damage which occurs in ship- from the date of original purchase ) : ment, or failures which are caused by products not supplied by the warrantor, or failures PARTS & LABOR - ONE (1) YEAR which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set-up adjustments, maladjustment of Non-rechargeable batteries are not warranted Rechargeable batteries - (when applicable) exchange defective item for new one for ten (10) days. consumer controls, improper operation or maintenance, improper antenna, inadequate signal reception or pickup, alteration, modification, power line surge, improper voltage supply, lightning damage, commercial use or service by anyone other than a PANASONIC SERVICES COMPANY authorized repair facility, or damage that is attributable For assistance in the continental U.S.A. in obtaining repairs please ship the product to: to acts of God. Panasonic Services Company - Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 LIMITS AND EXCLUSIONS There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUEN- In Puerto Rico contact the Panasonic Sales Company. Tel. (787) 750-4300 Fax. (787) 768-2910 TIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO TAPES OR DISCS) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the above address. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If you have a problem with this product that is not handled to your satisfaction, then write to the Consumer Affairs Department at the Company address indicated above. For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-211-PANA(7262), Monday - Friday 9 am - 9 pm, Saturday - Sunday 9 am - 7 pm, EST. Web Site: http://www.panasonic.com You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Accessory Purchases: 1-800-332-5368 (Customer Orders Only) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday, PST) (Visa, MasterCard, Discover Card, American Express, Check) 10 11