Panasonic SAHTB10 SAHTB10 User Guide - Page 19

Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262) Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com Or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9am-9pm EST) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Operating Instructions Product Service As of November 2009 1. Damage requiring service-The unit should be The servicer will require all components to service serviced by qualified service personnel if: your system. (a) The AC power supply cord or AC adaptor Therefore, should service ever be necessary, be has been damaged; or sure to bring the entire system. (b) Objects or liquids have gotten into the unit; or (c) The unit has been exposed to rain; or Product information (d) The unit does not operate normally or exhibits a marked change in performance; or For product information or assistance with product (e) The unit has been dropped or the cabinet operation: damaged. 2. Servicing-Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to In the U.S.A. and Puerto Rico, refer to "Customer Services Directory (United States and Puerto Rico)" above. authorized servicing personnel. In Canada, contact the Panasonic Canada Inc. 3. Replacement parts-When parts need Customer Care Centre at 1-800-561-5505, or visit replacing ensure the servicer uses parts the website (www.panasonic.ca), or an authorized specified by the manufacturer or parts that have Servicentre closest to you. the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check-After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. 19