Panasonic SC-PM500 Owners Manual - Page 13
Troubleshooting guide
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ENGLISH Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated do not solve the problem, refer to "Product information" on page 3. Common problems No operations can be done with the remote control. • Examine that the battery is installed correctly. Sound is distorted or no sound. • Increase the volume. • Switch off the system, determine and correct the cause, then switch the system on again. It can be caused by straining of the speakers through excessive volume or power, and when using the system in a hot environment. A "humming" sound can be heard during playback. • An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away from the cables of this system. Discs Display not shown correctly. Playback does not start. • You have not put in the disc correctly. Put it in correctly. • Disc is dirty. Clean the disc. • Replace the disc if it is scratched, warped, or non-standard. • There is condensation. Let the system dry for 1 to 2 hours. Radio A beat sound is heard. • Switch off the TV or move it away from the system. • Set to "BP 1" or "BP 2" when in AM tuner mode. A low hum is heard during AM broadcasts. • Move the antenna away from other cables and cords. iPod or iPhone You cannot switch on the iPod or iPhone. • Examine that the battery of the iPod or iPhone is not depleted. • Switch off the iPod or iPhone and the system before you connect the iPod or iPhone. Connect the iPod or iPhone and try again. No sound. • Switch off the iPod or iPhone and remove from the system. Connect the iPod or iPhone to the system and switch it on and play it again. "F61" or "F76" • There is a power supply problem. "ERROR" • An incorrect operation was done. Read the instructions and try again. "NOT MP3/ERROR" • An unsupported MP3 format. The system will skip that track and play the next one. "VBR-" • The system cannot show the remaining play time for variable bit rate (VBR) tracks. USB The USB mass storage device or the contents in it cannot be read. • The format of the USB mass storage device or the contents in it is/are not compatible with the system. • USB mass storage devices with storage capacity of more than 32 GB cannot work in some conditions. Slow operation of the USB mass storage device. • Large content size or large memory USB mass storage device takes longer time to read. The elapsed time shown is different from the actual play time. • Transfer the data to another USB mass storage device or backup the data and reformat the USB mass storage device. Main unit displays "NO PLAY" • Examine the content. You can only play supported format. • If there are more than 255 albums or folders (audio and non-audio), some of the MP3 files in these albums cannot be read and played. Transfer these music albums to another USB mass storage device. Alternatively, reformat the USB mass storage device and save these music albums prior to saving the other non-audio folders. "DIMMER" • 10 seconds after the volume is set to "0", the brightness of the display panel is decreased. "NODEVICE" • The USB mass storage device, iPod or iPhone is not connected. Examine the connection. "NO DISC" • You have not put in a disc or put in a disc that the system cannot play (Z 8). "NOT SUPPORT" • You have inserted an iPod or iPhone that cannot be played. • Switch off the iPod or iPhone and the system before you connect the iPod or iPhone. Connect the iPod or iPhone and try again. "--:--" • You connected the AC power supply cord for the first time or there was a power failure recently. Set the clock. "ADJUST CLOCK" • Clock is not set. Adjust the clock accordingly. "ADJUST TIMER" • Play timer is not set. Adjust the play timer accordingly. "PGM FULL" • The number of programmed tracks is more than 24. 13 13 RQT9539 PM500_PC1_1us.indd 13 7/14/2011 12:13:04 PM