Pentair iChlor Salt Chlorine Generator iChlorManual - Page 33

Troubleshooting Chart

Page 33 highlights

29 Troubleshooting Chart (Continued) PROBLEM SALT LED flashing GREEN CELL LED does not come on. CELL LED is red. Display shows "COLD" CELL LED is flashing green. Display shows "CELL" CELL LED has a "short flash RED" either while the cell is ON or while the cell OFF. Flow LED is RED Flow LED - Short flickering either on GREEN flow or RED flow EasyTouch reporting salinity 0000 ppm. POSSIBLE CAUSE CORRECTIVE ACTION High salinity level. Salinity level above 4500 ppm. Unit will continue normal operation. High salinity level may cause damage to other pool equipment and surrounding surfaces. If needed, dilute pool water by draining some water, then filling with fresh water. Adjust salinity level to 3600 ppm. See pages 12-13. Chlorine Production set to 0 %. Adjust iChlor Output to desired percentage. Insufficient water flow. Cell is plugged with debris, pump has lost prime. Remove obstruction and/or clean cell. See page 26. Prime pump if necessary. Salt level below 2000 ppm. Add salt to pool to achieve 3600 ppm. See pages 12-13. Cell may be in an off-period of the sanitizing cycle and will return shortly. Cell should turn on within five minutes. Chlorine Production set to output levels of 8% Cell will turn on once an hour. or lower. Cell will only turn on once an hour. Standby mode. Water is below 52°F. COLD WATER CUT OFF. No chlorine is being produced. The water temperature must be above 52°F to produce chlorine. Check salt level. Salinity level might be too low and in combination with low water temperatures, could put the unit into an "INSPECT CELL" condition. Add salt if necessary to maintain 3600 ppm minimum. Increase water temperature above 60°F if possible. Cell has calcium build-up and requires cleaning. Refer to Maintenance Procedure for acid wash/ cleaning. See "Maintenance" section on page 25. Check water chemistry and water balance. High nitrate and phosphate levels, could contribute to this situation. NOTE: metal content should be 0 ppm. Contact Pool Professional. Remove nitrates and phosphates, and balance the water properly. Remove metals from water using chemical solution. Unit has detected a malfunction on the temperature sensor. Replace Flow switch (Flow/Temperature sensor). Pump fails to provide sufficient water flow. Check for correct operation of the pump, i.e., loss of pump prime or clogged strainer baskets. Closed valves. Check and correct all valve alignments. Dirty filter. Follow filter cleaning procedures. Obstruction in the cell. Remove cell for inspection. Follow cleaning procedures. See "Cleaning the Cell Blades," on page 26. Flow Switch failure. Make sure there is enough flow through the cell. Flow LED should turn GREEN. Replace Flow switch. This is a confirmation that iChlor is in communication with an IntelliFlo pump, and it is monitoring the pump status (SmartSense Flow Detection). No action needed. iChlor cell has detected a malfunction on the temperature sensor, and will not be able to read accurate salinity. CELL LED will show a "short flash RED", confirming the temperature sensor failure. Replace Flow switch (Flow/Temperature sensor). iCHLOR® Salt Chlorine Generator Installation and User's Guide

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29
iCHLOR® Salt Chlorine Generator Installation and User’s Guide
Troubleshooting Chart
(Continued)
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
SALT LED flashing
GREEN
High salinity level.
Salinity level above 4500
ppm. Unit will continue normal operation.
High salinity level may cause damage to other
pool equipment and surrounding surfaces.
If needed, dilute pool water by draining some water,
then filling with fresh water. Adjust salinity level to
3600 ppm. See pages 12-13.
CELL LED does not
come on.
Chlorine Production set to 0 %.
Adjust iChlor Output to desired percentage.
Insufficient water flow. Cell is plugged with
debris, pump has lost prime.
Remove obstruction and/or clean cell. See page 26.
Prime pump if necessary.
Salt level below 2000 ppm.
Add salt to pool to achieve 3600 ppm. See pages
12-13.
Cell may be in an off-period of the sanitizing
cycle and will return shortly.
Cell should turn on within five minutes.
Chlorine Production set to output levels of 8%
or lower. Cell will only turn on once an hour.
Cell will turn on once an hour.
CELL LED is red.
Display shows
"COLD"
Standby mode. Water is below 52°F. COLD
WATER CUT OFF. No chlorine is being
produced.
The water temperature must be above 52°F to
produce chlorine.
CELL LED is flashing
green.
Display shows
“CELL”
Check salt level. Salinity level might be
too low and in combination with low water
temperatures, could put the unit into an
“INSPECT CELL” condition.
Add salt if necessary to maintain 3600 ppm
minimum. Increase water temperature above 60°F
if possible.
Cell has calcium build-up and requires
cleaning.
Refer to Maintenance Procedure for acid wash/
cleaning. See “Maintenance” section on page 25.
Check water chemistry and water balance. High
nitrate and phosphate levels, could contribute
to this situation.
NOTE: metal content should be 0 ppm.
Contact Pool Professional. Remove nitrates and
phosphates, and balance the water properly.
Remove metals from water using chemical solution.
CELL LED has a "short
flash RED" either while
the cell is ON or while
the cell OFF.
Unit has detected a malfunction on the
temperature sensor.
Replace Flow switch (Flow/Temperature sensor).
Flow LED is RED
Pump fails to provide sufficient water flow.
Check for correct operation of the pump, i.e., loss of
pump prime or clogged strainer baskets.
Closed valves.
Check and correct all valve alignments.
Dirty filter.
Follow filter cleaning procedures.
Obstruction in the cell.
Remove cell for inspection. Follow cleaning
procedures. See “Cleaning the Cell Blades,” on
page 26.
Flow Switch failure. Make sure there is enough
flow through the cell. Flow LED should turn
GREEN.
Replace Flow switch.
Flow LED - Short
flickering either on
GREEN flow or RED
flow
This is a confirmation that iChlor is in
communication with an IntelliFlo pump, and it is
monitoring the pump status (SmartSense Flow
Detection).
No action needed.
EasyTouch reporting
salinity 0000 ppm.
iChlor cell has detected a malfunction on the
temperature sensor, and will not be able to read
accurate salinity. CELL LED will show a "short
flash RED", confirming
the temperature sensor
failure.
Replace Flow switch (Flow/Temperature sensor).