Philips BDL3221V User manual - Page 62

TV and Audio Problems, Perform the LCD Monitor TV self-test feature

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Troubleshooting Horizontal/Vertical Lines Screen has one or more lines Sync Problems Screen is scrambled or appears torn LCD Scratched Screen has scratches or smudges Safety Related Issues Visible signs of smoke or sparks Intermittent Problems The LCD Monitor TV malfunctions on & off TV and Audio Problems q Perform the LCD Monitor TV reset q Auto adjust image through Menu -> Image Setting -> Auto Adjust q Adjust Phase and Clock controls via OSD q Check for bent or broken pins in the video cable connector Note: When operating in DVI mode, the Pixel Clock and Phase adjustments are not available. q Perform the LCD Monitor TV reset q Push Auto Adjust button q Adjust Phase and Clock controls via OSD q Check for bent or broken pins q Boot up in the "safe mode" q Turn the LCD Monitor TV off and clean the screen q Do not perform any troubleshooting steps q The LCD Monitor TV needs to be replaced q Ensure the LCD Monitor TV is in proper video mode q Ensure video cable connection between computer and the LCD monitor TV is secured q Perform the LCD Monitor TV factory reset (via Menu -> Factory Reset -> All Settings) q Perform the LCD Monitor TV self-test feature check to determine if the intermittent problem occurs in self-test mode file:///D|/My%20Documents/dfu/BDL4221V/english/420wn6/SAFETY/saf_troub.htm (3 of 7)2005-11-07 12:55:07 PM

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Troubleshooting
Horizontal/Vertical
Lines
Screen has one or
more lines
●
Perform the LCD Monitor TV reset
●
Auto adjust image through Menu -> Image
Setting -> Auto Adjust
●
Adjust Phase and Clock controls via OSD
●
Check for bent or broken pins in the video
cable connector
Note: When operating in DVI mode, the
Pixel Clock and Phase adjustments are
not available.
Sync Problems
Screen is
scrambled or
appears torn
●
Perform the LCD Monitor TV reset
●
Push Auto Adjust button
●
Adjust Phase and Clock controls via OSD
●
Check for bent or broken pins
●
Boot up in the "safe mode"
LCD Scratched
Screen has
scratches or
smudges
●
Turn the LCD Monitor TV off and clean the
screen
Safety Related
Issues
Visible signs of
smoke or sparks
●
Do not perform any troubleshooting steps
●
The LCD Monitor TV needs to be replaced
Intermittent Problems
The LCD Monitor
TV malfunctions
on & off
●
Ensure the LCD Monitor TV is in proper video
mode
●
Ensure video cable connection between
computer and the LCD monitor TV is secured
●
Perform the LCD Monitor TV factory reset (via
Menu -> Factory Reset -> All Settings)
●
Perform the LCD Monitor TV self-test feature
check to determine if the intermittent problem
occurs in self-test mode
TV and Audio Problems
file:///D|/My%20Documents/dfu/BDL4221V/english/420wn6/SAFETY/saf_troub.htm (3 of 7)2005-11-07 12:55:07 PM