Philips BTM2180 User manual - Page 17
Troubleshooting - remote
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8 Troubleshooting Warning •• Never remove the casing of this device. To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this device, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. philips.com/support).When you contact Philips, make sure that the device is nearby and the model number and serial number are available. No power •• Make sure that the AC power cord of the device is connected properly. •• Make sure that there is power at the AC outlet. •• As a power-saving feature, the system switches off automatically 15 minutes after track play reaches the end and no control is operated. No sound or poor sound •• Adjust the volume. •• Check that the speakers are connected correctly. •• Check if the stripped speaker wires are clamped. No response from the unit •• Disconnect and reconnect the AC power plug, then turn on the unit again. •• As a power-saving feature, the system switches off automatically 15 minutes after track play reaches the end and no control is operated. Remote control does not work •• Before you press any function button, first select the correct source with the remote control instead of the main unit. •• Reduce the distance between the remote control and the unit. •• Insert the battery with its polarities (+/- signs) aligned as indicated. •• Replace the battery. •• Aim the remote control directly at the sensor on the front of the unit. No disc detected •• Insert a disc. •• Make sure that the disc is inserted with printed side facing upward. •• Wait until the moisture condensation at the lens has cleared. •• Replace or clean the disc. •• Use a finalized CD or correct format disc. Cannot display some files in USB device •• The number of folders or files in the USB device has exceeded a certain limit.This phenomenon is not a malfunction. •• The formats of these files are not suppor ted. USB device not supported •• The USB device is incompatible with the unit.Try another one. Poor radio reception •• Increase the distance between the unit and your TV or VCR. •• Fully extend the FM antenna. Music playback is unavailable on this unit even after successful Bluetooth connection. •• The device cannot be used to play music through this unit wirelessly. The audio quality is poor after connection with a Bluetooth-enabled device. •• The Bluetooth reception is poor. Move the device closer to this unit or remove any obstacle between them. Bluetooth cannot be connected with this unit. •• The device does not support the profiles required for this unit. •• The Bluetooth function of the device is not enabled. Refer to the user manual of the device to find out how to enable the function. •• This unit is not in pairing mode. 17 EN