Philips DL8781 User manual - Page 19

English 19 Full Two-Year Warranty Philips Electronics North America Corporation warrants each new Philips product, models DL8781, DL8780, against defects in materials or workmanship for a period of two years from the date of purchase and agrees to repair or replace any defective product without charge. IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified voltage.* NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. In order to obtain warranty service, simply go to www.philips.com/support or call toll-free 1-844-531-6861. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty. NOTE: No other warranty, written or oral, is authorized by Philips Electronics North America Corporation. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you. * Read enclosed instructions carefully. Manufactured for: Philips Consumer Lifestyle, A division of Philips Electronics North America Corporation, P.O. Box 10313, Stamford, CT 06904. PHILIPS and Philips Shield are registered trademarks of Koninklijke Philips N.V. Troubleshooting This chapter summarizes the most common problems you could encounter with the device. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or call 1-844-531-6861 for assistance. Problem Possible cause Solution The display shows ---and shuts down. Maximum weight limit is reached. The scale has a weight limit of 28st 5 lb (397 lb) / 180 kg. The scale can accommodate a maximum of 28 st 5 lb (397 lb) / 180 kg. Stop using this device. The display shows the battery low symbol and switches off after a few seconds. The batteries are almost empty. Replace all four batteries at the same time. We advise you to replace batteries before they are completely empty. Use 4x 1.5V AAA akaline batteries. The display shows E1. Pairing has failed. Check if Bluetooth® on your mobile device is on, the Philips HealthSuite health app is open and if the scale and your mobile device are no more than 16 feet / 5 meters away from each other.