Philips DVP3980 User manual - Page 45

English Troubleshooting (continued) Problem Solution The remote control does not function properly. - Aim the remote control directly at the sensor on the front of this unit (not towards the TV). - Remove any obstacles between this unit and the remote control. - Batteries are weak, replace the batteries. - Check the polarities of the batteries are as indicated on the remote control (± signs). The unit does not start playback. - Load a readable disc with the playback side facing inwards. The DVD+R/CD-R must be finalized. - Make sure the disc is not scratched or warped. Check if the disc is defective by trying another disc. - The disc is of a different region code. - You may need to enter the password in order to unlock the disc for playback. - Moisture may have condensed inside this unit. Remove the disc and leave this unit turned on for about an hour. The buttons on the unit do not work. - There is a technical problem. Disconnect this unit from the power outlet for 10 seconds and reconnect again. The aspect ratio of the screen cannot be changed even though you have set the TV display. Not able to select some items in the setup/system menu. - The aspect ratio is fixed on the DVD disc. - Depending on the TV, it may not be possible to change the aspect ratio. - Press x button twice before selecting the disc setup menu. - Depending on the disc availability, some menu items cannot be selected. Picture freezes momentarily - Check the disc for fingerprint/scratches and clean during playback. with a soft cloth wiping from center to edge. Unable to select Progressive Scan on/off. - Check that the video output of this unit is connected using the Component Video (Y Pb Pr) jacks. - Remove the HDMI connection. 45