Philips HTR5000 User manual - Page 23

English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help. Problem Solution No power. - Check if the AC power cord is properly connected. No sound or distorted sound. - Adjust the volume. - Check the speaker connections and settings. - Disconnect the headphones. - Press the correct source button on the remote (TV or AUX, for example) to choose the equipment that you want to hear through the AV receiver. There is no sound from the center and rear speakers. - Press CENTER +- or REAR +- to adjust the volume level. - Make sure the center and rear speakers are connected correctly. - Press SURROUND button to select a correct surround sound setting. - Make sure the source you are playing is recorded or broadcast in surround sound (DTS, Dolby Digital, etc.). Radio reception is poor. - If the signal is too weak, adjust the antenna or connect an external antenna for better reception. - Increase the distance between the system and your TV or VCR. - Tune in to the correct frequency. - Place the antenna farther away from any equipment that may be causing the noise. The remote control does not function properly. - Select the source (DISC or TUNER, for example) before pressing the function button (S, T). - Reduce the distance between the remote control and the system. - Replace the batteries with new ones. - Point the remote control directly toward the IR sensor. - Check that the batteries are loaded correctly. Low hum or buzz sound. - Place the AV receiver as far away as possible from electrical devices that may be causing interference. NEED HELP? Visit our website www.philips.com/usasupport 23 8239 300 38592