Philips PPX5110 User manual - Page 17

Troubleshooting

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Troubleshooting Power cycling If a problem occurs that cannot be corrected with the instructions in this user manual, follow the steps given here. 1 Turn off the device by pressing the B button for eight seconds. 2 Wait at least ten seconds. 3 Turn on the device by pressing the B button for eight seconds. 4 Use a small pin and push it gently in the small Reset hole. 5 Turn on the device by pressing the B button for eight seconds. 6 If the problem persists, please contact our technical service centre or your dealer. Problems Solutions How to switch on/off the projector. • Press and hold the B button for eight seconds. What can I do when the projector does not charge or cannot be switched on? • Most likely the battery is completely empty. First try to charge the projector for at least four hours. • If this does not work, use a small pin and push it gently in the small Reset hole. What can I do when the projector cannot be turned off? • Use a small pin and push it gently in the small Reset hole. If it does not work, disconnect the power cable. How can I connect an external device via HDMI? • The HDMI connector of the projector is far too small for a standard HDMI cable. You need to use a HDMI to mini HDMI cable to connect an external device to the projector. The image from the external HDMI device does • Disconnect the HDMI cable or switch off the not appear. HDMI device. • Wait three seconds. • Reconnect the HDMI cable or switch on the HDMI device again. What to do if Screen Mirroring does not work • We recommend checking regularly for new anymore after a firmware update of an Android firmware of your projector (see Wireless or iOS device? firmware update, page 16). Screen mirroring doesn't work with my Android • In order to allow screen mirroring, your device device. must support Miracast. Not all Android phones support this function. Very often it's also hidden with different names such as Screencast, Screen Sharing, Wi-Fi Direct, Wireless Display etc. • Please refer to the user manual of your Android phone to check if this function is supported and how it can be enabled. Service 17

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Service
17
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1
Turn off the device by pressing the
B
button
for
eight
seconds.
2
Wait at least
ten
seconds.
3
Turn on the device by pressing the
B
button
for
eight
seconds.
4
Use a small pin and push it gently in the small
Reset
hole.
5
Turn on the device by pressing the
B
button
for
eight
seconds.
6
If the problem persists, please contact our
technical service centre or your dealer.
Problems
Solutions
How to switch on/off the projector.
•
Press and hold the
B
button for
eight
seconds.
What can I do when the projector does not
charge or cannot be switched on?
•
Most likely the battery is completely empty.
First try to charge the projector for at least
four
hours.
•
If this does not work, use a small pin and push
it gently in the small
Reset
hole.
What can I do when the projector cannot be
turned off?
•
Use a small pin and push it gently in the small
Reset
hole. If it does not work, disconnect the
power cable.
How can I connect an external device via HDMI?
•
The HDMI connector of the projector is far
too small for a standard HDMI cable. You
need to use a HDMI to mini HDMI cable to
connect an external device to the projector.
The image from the external HDMI device does
not appear.
•
Disconnect the HDMI cable or switch off the
HDMI device.
•
Wait
three
seconds.
•
Reconnect the HDMI cable or switch on the
HDMI device again.
What to do if Screen Mirroring does not work
anymore after a firmware update of an Android
or iOS device?
•
We recommend checking regularly for new
firmware of your projector
(see Wireless
firmware update, page 16)
.
Screen mirroring doesn't work with my Android
device.
•
In order to allow screen mirroring, your device
must support Miracast. Not all Android
phones support this function. Very often it's
also hidden with different names such as
Screencast, Screen Sharing, Wi-Fi Direct,
Wireless Display etc.
•
Please refer to the user manual of your
Android phone to check if this function is
supported and how it can be enabled.